Senior Internal Communications Specialist

The LifeCenter Northwest Senior Internal Communications Specialist is a communications strategist who works collaboratively with leaders at all levels to translate business needs into engaging and effective communications plans and internal content deliverables. A strong writer and seasoned communications professional, this position ensures that internal communications align with organizational priorities and are implemented to build awareness and promote engagement among the staff to help LifeCenter Northwest further its life-saving mission.

ESSENTIAL JOB FUNCTIONS

Internal Communications Strategy and Execution

• Leads the development and deployment of internal communication structure and strategies including key organizational messaging, supporting senior leadership messaging, and providing guidance to leaders in effective communication strategies across the organization.
• Develops strategies that are informed by LifeCenter’s strategic plan and objectives.
• Integrates effectively with LifeCenter leadership team including planning and participating in meetings and facilitating cross-company collaboration.
• Proactively engages with other departments at LifeCenter to understand and solicit communications opportunities.
• Effectively manages, responds to and prioritize a steady stream of communications requests from multiple departments with short, frequently changing timelines.
• Consults and provides guidance to leaders on best practice for change management and effective communication with their teams and organization.
• Partners closely with People Resources on content development for employee experience and increased employee engagement.
• Develops and maintains company intranet (SharePoint), keeping a pulse on current trends and platform updates to ensure a central and reliable site for staff.
• Assists with all employee and other large-scale internal virtual meetings including agenda and speaker planning, slide development, and development of key messages.
• Act as a trusted advisor to executives and analyze internal vulnerabilities and partner with leadership to proactively address these through comprehensive message planning and employee engagement.
• Conducts internal risk assessments through managers and frontline teams and develops and implements communication plans.
• Partner with communications team for awareness around media, social channels, and public sentiment to anticipate potential reputational risks to internal audiences.
• Creates messaging framework for different scenarios requiring quick and thoughtful responses.

Creative Content Development

• Develops weekly leadership and company-wide e-newsletters to ensure transparency, visibility, and organized messaging throughout LifeCenter.
• Develops agendas, talking points, slide decks and other miscellaneous content for large-scale company meetings.
• Increases engagement through storytelling, including staff and board features, educational content on the community we serve, celebrating organizational or team wins and awards, people resourcing updates, and more.
• Creates engaging content for a variety of channels and internal partners (not limited to video, emails, online, and print) that reflect LifeCenter’s values, mission, and vision, including tailoring existing content for internal audiences.
• Provides copywriting and AP-style editing expertise for storytelling and business needs.
• Remains attuned to trends and best practices to help inform new internal communications strategies.
• Oversees internal use of brand ensuring deliv