Administrative Assistant, Commercial Litigation - Disputes, Claims & Investigations

At Stout, we’re dedicated to exceeding expectations in all we do – we call it Relentless Excellence ®. Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team.

Impact You’ll Make

• Provide high-quality administrative and operational support to the Cleveland DCI team

• Ensure efficient coordination of schedules, communications, and internal processes

• Support engagement lifecycle management and practice operations

• Contribute to marketing and business development initiatives to strengthen client relationships and brand presence

• Facilitate collaboration across internal departments to support practice success

What You’ll Do

Administrative / Practice Management

• Coordinate calendars, travel arrangements, meetings, and conference calls for the Cleveland DCI team

• Prepare, track, and reconcile expense reports for team leadership

• Maintain organized records, documents, and internal systems to support team efficiency

• Serve as a liaison across departments (Accounting, Legal, Marketing, IT, etc.) to ensure alignment and coordination

• Assist with general office operations and ad hoc administrative projects as needed

• Support internal reporting, tracking, and documentation processes

Engagement / Client Support

• Assist with engagement setup and lifecycle processes (project codes, conflict checks, closeouts)

• Track engagement metrics including retainers and accounts receivable

• Support project teams with research and Excel-based analysis

• Draft and coordinate engagement letters in partnership with senior professionals and legal

• Prepare materials and documentation for client engagements

Marketing / Sales Support

• Support execution of business development and marketing initiatives in coordination with the DCI practice and marketing team

• Assist with planning and logistics for events, communications, and local marketing efforts

• Conduct research on clients, law firms, and case activity

• Help prepare presentation materials and background research for client meetings

• Maintain CRM (HubSpot) data, including client contacts and deal tracking

• Build and maintain relationships with young professionals and attorneys in the Cleveland market

What You Bring

• Strong organizational and time management skills with the ability to multi-task and meet deadlines

• Ability to work independently while supporting a fast-paced team environment

• Strong attention to detail and commitment to accuracy

• Professional communication skills, both written and verbal

• Sound judgment and problem-solving abilities

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Adobe Sign)

• Ability to learn new systems and tools (e.g., CRM platforms, legal research tools like Lex Machina)

• Experience with CRM tools such as HubSpot (preferred)

• High level of discretion and ability to handle confidential information

Education & Experience

• Bachelor’s degree preferred (Communications, Marketing, Business, or related field); Associate’s degree with relevant experience considered

• High School diploma required

• 2+ years of administrative, operations, or similar experience, preferably in a professional services environment

How You’ll Thrive

• Stay organized and effectively manage competing priorities

• Take initiative and ownership of administrative responsibilities

• Build strong working relationships across teams and functions

• Adapt quickly to changing needs and deadlines

• Maintain professionalism and a high standard of quality in all work

• Support both operational excellence and team collaboration

Why Stout?
At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage o