Ops & Administrative Support Contractor

About Stellar Health:

Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes. 

At Stellar Health, we help primary care providers put patient health first. Our platform - a mix of technology, people, and analytics - supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy. Using the Stellar App, our web-based, point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way.  

Stellar is a US-based Health-tech backed by Top VCs (General Atlantic, Point72, & Primary Venture Partners)​​ with an established product & proven operating model. We’ve shown that we make a real difference for physician practices and their patients.

About the position:

Stellar is seeking Operations Administrative Contractors to support various operational initiatives and data-driven projects. This role involves flexible, hourly work, contributing to the efficiency and effectiveness of Stellar Health's programs.

Role Stakeholders:

• Internal Operational Stellar Staff engaged in various projects.
• Internal Cross-functional Stellar Teams requiring administrative support for data management, communication, and system configuration.

Contract Details:

• Hourly contract for 3 months with ability to extend.
• Typically works up to 15-20 hours per week.

Key Responsibilities:

• Maintenance Support for Operational Processes: Providing ongoing administrative and logistical support to ensure the smooth and efficient functioning of established operational processes.
• Medical Record Data Verification (Chart Audits): Performing diligent chart chases to verify medical record data, ensuring accuracy and completeness for reporting and compliance.
• Customer.io Send Outs: Managing and executing the distribution of communications via Customer.io, ensuring timely and accurate delivery to target audiences.
• Monthly Reporting Emailing: Preparing and sending out monthly reports via email, ensuring all relevant stakeholders receive up-to-date information.
• Data Analysis Support: Assisting with preliminary data analysis, including data collection, organization, and basic interpretation to support operational insights.
• Stellar App Challenge Setup: Configuring and deploying various challenges within the Stellar Application, involving detailed setup and coordination.
• Data Visualization: Contributing to the creation of clear and informative data visualizations for internal reporting and presentations.

Required Skills and Experience:

• Proficiency in data entry and data management.
• Ability to perform basic data analysis and identify discrepancies.
• Strong organizational skills, including time management and task prioritization.
• Excellent attention to detail for data verification and communication tasks.
• Clear and concise written communication skills for emailing reports and managing send outs.
• Problem-solving abilities in an administrative and data-focused context.
• Highly Desirable (Not Required): Analytical skills and experience in Looker, Tableau, Google Sheets, and Notion.

Common Deliverables for Stellar Health:

• Organized datasets and preliminary data analyses.
• Completed data verification logs from chart audits.
• Successfully configured Stellar App challenges.
• Timely and accurate Customer.io emails.
• Disseminated monthly operational reports.
• Organized and timely email distributions.

Contract Rate:

The contract rate is between $10-15 per hour for non - NYC based contractors and $20 - $24 per hour for NYC based contractors. Actual contracted rate will be based on the experience of the contractor. 

Perks & Benefits:

Stellar offers a carefully curated selection of wellness benefits and perks to our employees:

• Medical, Dental and Vision Benefits
• Flexible PTO
• Univers