Billing Clerk

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth. 

We are seeking a detail-oriented and organized Billing Clerk to join our team in East Greenbush, NY. The Billing Clerk will be responsible for managing billing operations, ensuring the accuracy of billing information, and providing exceptional customer service to Kaseya customers. This role involves coordinating with other departments to streamline billing processes, preparing and sending invoices, and resolving any billing-related issues.

Key Responsibilities:

• Manage and oversee the billing operations functions.
• Ensure the accuracy and completeness of billing information.
• Prepare and send invoices to customers in a timely manner.
• Coordinate with other departments to streamline billing processes.
• Provide exceptional customer service to Kaseya customers by answering billing-related questions and resolving issues.
• Maintain and update billing records and documentation.
• Assist in the development and implementation of billing policies and procedures.
• Monitor and analyze billing trends to identify areas for improvement.

Qualifications:

• Experience in billing operations, customer service, and financial management.
• Strong organizational and communication skills.
• Proficiency in billing software and financial management systems.
• Excellent problem-solving skills and attention to detail.
• Ability to collaborate effectively with various departments and external partners.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.