Technical System Administrator II (Hybrid/Remote Eligible)

SNC has led thoughtful and disruptive change in the aerospace and defense industry for the past 60 years and now, we’re applying this tenacity and expertise to the U.S. Air Force’s (USAF) Survivable Airborne Operations Center (SAOC) mission. Join the SNC-led SAOC team and be a part of exciting and meaningful work to modernize and deliver the next-generation SAOC aircraft trusted by the President, Secretary of Defense and Chairs of the Joint Chiefs of Staff to ensure continued critical command, control and communication during national emergencies. If you’re passionate about building the airborne command post of the future, consider SNC for your next mission. Learn more about NC3 and SAOC here.

The Technical Systems Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure both located within the Business Area Network and Internet based. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, Partners, and customers.

Primary Responsibilities Include:

• Oversee the maintenance of servers in all capacities that include, but not limited to: configuring, installing new hardware/software, performing upgrades to existing servers & software, coordinating the introduction of additional servers and storage to the network, following security policies and procedures, and performing other technical duties as needed
• Maintain servers and storage for business area business applications.
• Provide platform infrastructure support
• Provide general business application support
• Maintain detailed inventory of Business Area automation
• Maintain documentation of network server configurations, application licensing agreements, and other third party software installed
• Maintain server and related hardware
• Responsible for backup systems process and procedures
• Document repair/maintenance and change requests through IS department ticketing system
• Perform on call after hours support as part of the rotation
• Work closely with the Application team and Development team to provide any required hardware support
• Pro-actively monitors the infrastructure including servers to prevent issues and to resolve issues as they happen
• Experience in developing applications in iOS, Microsoft, Linux Javascript, angular.js, webRTC preferred. Installing, maintaining, and troubleshooting wired/wireless networks and related equipment
• Participate in testing of new software and hardware
• Experience with setting up build-machines and software development support
• Good documentation and communication skills Build prototype systems for demo and testing

Additional Responsibilities Include:

• May travel to other locations as required performing related duties
• Good interpersonal relationship skills and able to work with a wide variety of technical engineers and employees
• Punctuality to work each day and prepared to work scheduled work hours
• Other duties as assigned
• Responsible for thoughtful adherence to all SNC Policies, Procedures, and Compliance regulations (internal and external)
• Compliance with all Corporate IT policies and procedures
• Responsible for maintaining HIPAA and FDA compliance and security IAW business area policies and best business practices

Must Haves:

• Requires a BA/BS in Related Field.
• Knowledge of TCP/IP and basic network routing protocol.
• Implementation background with support through the entire lifecycle of the product
• Detail oriented but also capable of seeing the end goal.
• Ability to troubleshoot and resolve technical issues
• Good communication and interpersonal skills
• Ability to work independently and in a team environment
• Ability to manage multiple tasks and priorities

Preferred:

• Maintenance Repair Organization (MRO) experiance
• Aviation tracking software, preferably Veryon Tracking+, formally Rusada Envision experiance
• Experiance with aviation compliance tracking records a plus
• Compliance tracking experiance in an aviation environment
• Capable of working with cross domain teams during multiple integration cycles
• Ability to develope integration plans from MRO to ERP to MES, etc
• Knowledge of security best practices and protocols

Estimated Starting Sa