Palliative - Clinical Coordinator

Description

Our people are the difference.

Transitions Care is a leading hospice organization that has changed the hospice experience for patients, families, and team members. Imagine a healthcare company that provides 24/7 access to services in the comfort of the patient's home - providing the physical, emotional, and spiritual support that allows a patient to focus on living.

At Transitions, you don't have to imagine! Apply now to join our team and experience the Transitions difference!

As a Clinical Coordinator at Transitions Care you are accountable for the patient census regarding transitional care management, care coordination, and continuity of care. The Clinical Coordinator will have a vital part in coordinating care including scheduling, supply ordering, DME and any clinical concerns.

Major Responsibilities

• Accountable for facilitating an interdisciplinary approach to patient care
• Provides support to case managers of their Pod
• Assumes responsibility for meeting regulatory and other mandatory requirements
• Promote exemplary customer service to providers, facility personnel, patient, and patient family at all times
• Assist with refill requests and prior authorizations.
• Coordinate with orders as it relates to home health- admission, discharge, 485, transfer, documentation requests
• Reviews, interprets, transcribes, and carries out physician orders
• Manage lab orders (pt/inr) and coordinate with provider on treatment plan
• Assist in answering clinical calls and questions from patients, home health agencies providers, etc
• Documents all communication appropriately in the EMR (telephone encounter, CCM template, etc.)
• Contacts patient post hospitalization or skilled nursing facility discharge to initiate Transitional Care Management and follows up with scheduling to ensure patient is on schedule within 7 days post discharge

Benefits We Offer

• Competitive salary
• Medical / Dental / Vision Insurance plans
• Life Insurance
• 401(k) matching
• Company Equipment
• Paid Time Off

Requirements

Education and Experience

• One (1) + year of home care or hospice experience
• Minimum of LPN Required
• Strong knowledge of home health regulations, Medicare requirements and care coordination skills required.
• Microsoft office and excel proficiency required.
• Excellent customer service, organization, and time management skills required.

Specific Proficiencies

• Understanding of palliative philosophy, principles of death/dying
• Proven ability to work in an interdisciplinary setting
• Self-directed with the ability to work under minimal supervision