Systems Analyst/Application Subject Matter Expert (SME)

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Software Engineering

Job Qualifications:

Skills:

Application Development, Structured Query Language (SQL), Systems Documentation

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Transform technology into opportunity as an Systems Analyst/Application SME. Here, you’ll see the bigger picture on mission initiatives and where your program management career can go at GDIT.

GDIT is seeking a Systems Analyst/Application Subject Matter Expert (SME) to support the Allied Special Operations Forces Command (Allied SOFCOM) as a member of our EMITS 2 program team in Mons, Belgium.

MEANINGFUL WORK AND PERSONAL IMPACT
As an Systems Analyst/Application SME, the work you’ll do at GDIT will be impactful to the mission of Allied Special Forces Command. You will play a crucial role in mission command support for the NATO command mission.

The Systems Analyst/Application SME will serve onsite as the functional expert for SOFCOM’s NATO Special Operations University (NSOU) Training Portal (NTP) web application, as well as provide technical maintenance of the web app code through development, testing, and deployment of fixes and enhancements. The NTP web app is an existing custom-developed .NET web app hosted within SOFCOM’s commercial Azure tenant, and provides student and course administration functionality to NSOU administration staff, including automated workflows, and a bi-directional data interface with the externally hosted Blackboard Learning Management System (LMS) where courses are delivered to students.

The candidate is also expected to provide Tier II/III support for the system and identify higher-level issues that may require significant code changes to address.

• Become functional expert on the NTP web application, its automated workflows, and data interface with the Blackboard LMS.

• Interface between SOFCOM NSOU staff, the Information Knowledge Management (IKM) office, and the CIO’s Information Assurance (IA) team.

• Organize and support NSOU user acceptance training on upcoming releases.

• Identify and log NTP bugs and enhancement requests.

  Develop, test and deploy changes to the NTP web app code with version control via Github, and deployments via Continuous Integration / Continuous Deployment (CI/CD) pipelines.

  Identify areas for improvement in the NTP application.

• Conduct requirements gathering for application fixes and requested enhancements.

• Provide technical documentation (for IT ops/dev teams).

• Maintain system documentation (user manuals, training guides, etc.).

• Troubleshoot user-reported problems with the NTP (SSO, MFA, and other login issues, site navigation, etc.).

• Work with the SOFCOM CIO IA team to maintain the NTP/Azure system accreditation.

• Provide or assist NSOU with light and/or ad hoc NTP end user training, when or if requested.

WHAT YOU’LL NEED TO SUCCEED

Bring your engineering expertise along with a drive for innovation to GDIT. The Application Developer Senior must have:

• Education: Bachelors Degree (additional years of experience can be substituted for degree requirement.

• Experience: Minimum of 5 years experience with 2 years of hands-on .NET web application development experience

• Technical skills: Hands on experience with PowerBI client or server analytical reporting dashboard development. Hands on experience with SharePoint-based solutions on premises and/or cloud-based (MS 365) environments.. Working knowledge or familiarity with university-level student/course management applications.

• Security clearance level: Active US Secret Level Security Clearance

• US citizenship required

• Role requirements: Must have DoD 8570/8140 IAM or IAT Level II Certifications within 90 days of hire, e.g. Security+; Working knowledge or familiarity with the NATO organization and its culture.

• Must be capable of obtaining a Belgium Status of Forces Agreement (SOFA) approval

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

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