Supervisor, Field Service Site

About Eos Energy Enterprises

Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com.

As Eos Field Service Site Supervisor, you will play a vital role for Eos’ success of our field service execution. You will provide (site) leadership and guidance for commissioning, preventative maintenance, troubleshooting, repair, and maintaining Eos’ Energy storage systems in the field. Both domestically and internationally. You will provide onsite support independently or lead a field service team to accomplish assigned tasks.

Responsibilities

• Lead a team of field technicians/engineers to commission large Eos energy systems. As a leader, you will set the tone on the job and is expected to foster a positive work experience for all who work on the team.

• Organize and oversee the day-to-day workflow operations.

• Support material management activities for all site activities.

• Read, understand, follow, and enforce safety procedures. Provide guidance and direction with respect to the project quality and safety requirements.

• Ensure Preventative Maintenance is completed on Eos energy systems, independently or leading teams.

• On-site Point of Contact for customers, service partners, etc. Field escalation path for solving complex problems

• When required, independently commission and operate Eos energy systems, locally or remote

• Mentor field service engineers (FSE) in operating and commissioning Eos energy systems. Mentor field service technicians (FST) in troubleshooting and operating field equipment

• Assist in creating or revising system, customer-facing, and internal commissioning documentation

• Support Product Engineering for testing of the complete system, including BMS interface.

• Evaluate battery performance, including testing of Eos energy systems.

• Utilize company-provided Field Service and Work Order Management tools to retrieve and update information timely and accurately.

• Write reports, record customers’ concerns regarding the functionality and performance of their system and interact directly with the customer.

• Develop detailed knowledge of Eos’ commercial products and third-party products sold by Eos

• Maintain a working knowledge of the NEC (National Electric Code)​

• Other duties, responsibilities, and activities may change or be assigned at Eos’s discretion.

• Site Supervisor may have extended working hours depending on project needs for planning and coordination.

Knowledge, Skills, and Abilities​

• Ability to work independently as well as leading a team, proactively with no supervision.

• Experience implementing quality control standards and assessing safety hazards to ensure job site safety and satisfy OSHA requirements.

• Ability to effectively communicate challenges in a forthright and accurate manner.

• Ability to effectively manage a small to large team of FSE’s/FST’s

• Excellent Computer skills: Windows, Office, PLC and Networking knowledge

• Excellent knowledge of AC/DC Electrical systems and controls.

• Excellent use of electrical voltage meters and electrical testing equipment

• Expert knowledge of mechanical and electrical schematics

• Excellent communication skills

• Ability to work productively with other departments.

• Attention to detail and high level of accuracy.

• Excellent knowledge of troubleshooting electrical systems

• Constant attention to safety and quality

• Medium Voltage/ Substation experience is a plus

​Education and Experience

• Associate's degree