Customer Service Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

Provide exceptional customer service and uphold the company values with the community

Matric

12-18 months face-to-face customer service experience
Basic computer literate (MS Office)

Competencies

Read and interpret reports
Pays attention to detail
Communication
Team player
Problem solving
Reliable and trustworthy
Time management
Integrity

Customer Service

Informal and formal feedback 
Customer Complain Chart 

Store Standards

SOPs 

Communication

Informal and formal feedback

Training 

Customer Complaints Chart 
Store Audits

Social Responsibility

Informal and formal feedback 
Local Newspaper

Administration

Informal and formal feedback 

Ad-hoc Projects

Project Plans

Leading Self 

Informal and formal feedback 
Individual Performance Agreement (IPA) 
Personal Development Plan (PDP)

CLOSING DATE: 13 AUGUST 2024

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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