Salesforce Business Systems Analyst
DataminrAbout the role
See yourself at Dataminr
AI Innovation at Dataminr
Working at Dataminr you’ll have the opportunity to tackle the most exciting trends in AI on a daily basis to power a revolutionary product that uncovers critical events around the world as they unfold.
Regenerative AI: our AI technology, ReGenAI, is a new form of generative AI that automatically regenerates real-time Live Event Briefs as events unfold. Learn more here.
Agentic AI: we recently launched our Agentic AI capability, what we’re calling our Intel Agents, that autonomously generates critical context for our clients on real-time events, threats, and risks allowing them to see the clearest, most accurate view of what’s happening on the ground. Learn more here
Multimodal AI: our platform detects events from many different types of data (images, video, sensor data, audio, and text in over 150 languages). Learn more here.
Work closely with Customer Success and Technical Support stakeholders to respond to and proactively identify challenges that can be solved with system and/or process improvements
Lead the prioritization, tracking, delivery and communication of system changes to impacted end users and stakeholders
Educate and evangelize technical best practices to internal constituents to ensure solutions delivered are best of breed for Dataminr’s business model and culture
Act as front-line support to assist users with general questions or technical challenges, troubleshoot any technical issues uncovered and assist end users in resolving their inquiries
Manage the integration between Gainsight and Salesforce.com, keeping a keen eye on how changes in either system may impact the other
For more strategic initiatives, you will be responsible for gathering and documenting user requirements, business flows and solution designs as well as implementing the solution within the appropriate technology
What We're Looking for
2–4 years in a Business Systems, Salesforce Admin, or RevOps role
Strong Salesforce Sales Cloud knowledge; CPQ exposure a plus
Hands-on experience with declarative tools: configuration, flows, validation rules, reporting, and dashboards
Strong analytical and communication skills; able to engage both technical and non-technical stakeholders
Comfortable in fast-paced, high-growth environments with shifting priorities
Proactive, curious, and ownership-oriented
Why This Role Is Exciting
Opportunity to influence how a rapidly scaling GTM organization operates
Exposure to cross-functional initiatives and executive stakeholders
High level of autonomy and ownership
Chance to work on innovative AI-driven initiatives and evolving business processes
Ability to make a visible impact on systems and workflows used across the company
#LI-REMOTE #LI-NR1
About Dataminr
At Dataminr, we are a mission driven team of talented builders, creators and visionaries who have real-world impact on how organizations are able to respond to events. Dataminr’s groundbreaking, AI-powered, intelligence platform provides organizations with the earliest signals of emerging risks, events, and threats befo
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