Senior Resident Consultant

Senior Resident Consultant

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Senior Resident Consultant – SD-WAN Networking Solutions

Location: Brussels area, Belgium (primarily on-site at customer location; partial remote work from home or HPE offices)
Reporting to: Advanced Services Delivery Manager or Team Leader

Role Overview

This is a highly technical, customer-facing role within the HPE-Juniper Advanced Services team. The Resident Consultant (RC) will provide configuration, operational and testing support for HPE-Juniper Networking SD-WAN products to a key enterprise customer in the Benelux region. The RE is expected to develop and maintain deep expertise in the to be deployed products and ensure optimal performance within the customer’s network environment.

Key Responsibilities

• Validate and verify network design and configurations.

• Provide day-to-day operational support, including troubleshooting and resolving network issues.

• Perform fault analysis and corrective actions in collaboration with HPE-Juniper Support and Engineering teams.

• Review and optimize network device configurations.

• Conduct interoperability and feature testing in lab and production environments.

• Recommend software versions and assist with upgrades.

• Support implementation activities and ensure successful deployment.

• Deliver knowledge transfer sessions and technical workshops to customer staff.

Additional responsibilities include:

• Participate in design and information-gathering workshops to understand current and target network architectures.

• Familiarize with the customer’s organizational structure, processes, and operational procedures.

• Test new features, releases, and fixes in lab environments and validate in live networks.

• Open and manage TAC and Engineering cases through resolution.

• Provide regular written reports on network and equipment status.

• Assist in developing Network and Equipment Operating Procedures.

• Train customer personnel on configuration and operation of HPE-Juniper products.

• Develop secondary skills across the broader Juniper product portfolio.

Required Qualifications & Experience

• 8+ years of hands-on networking experience in large, international enterprise environments.

• Proven expertise in testing, installation, and operation of networking solutions (preferably SD-WAN).

• Strong knowledge of IP networking protocols and active network components (CCIE or JNCIP/JNCIE level).

• Proficiency with network management tools and analyzers.

• EU citizenship is required.

• Fluent in English and French is a pre

Technical Skills

• Software-Defined Wide Area Networking (SD-WAN).

• IPv4/IPv6 addressing, subnetting, supernetting, and hierarchical routing principles.

• Routing protocols: OSPF, IS-IS, BGP.

• L2/L3 VPN technologies (L2TP, MPLS, etc.).

• QoS/CoS, multicast, and network security best practices.

• Hands-on experience with Juniper Networks equipment; familiarity with Mist is a plus.

• Strong troubleshooting and problem-solving skills.

Soft Skills & Competencies

• Excellent interpersonal and communication skills (English fluency required; French/Dutch beneficial).

• Ability to work collaboratively across multiple teams and departments.

• Strong organizational and time-management skills; ability to manage multiple projects under pressure.

Self-motivated, enthusiastic, and customer-focused.

Additional Skills:

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distribute