Financial Liaison

Responsibilities:

• Provide Five Star Customer Service to all internal and external customers 100% of the time.
• Contributes to the overall performance in attaining the four following results: High quality care, provider of choice, employer of choice, financial success.
• Arrange for payment or establish payment arrangements for NAMI and self-pay clients.
• Collect payment/facilitate payments.
• Deliver bills to residents who are still in-house and self-responsible for bills.
• Notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payments.
• Advise customers of necessary actions and strategies for debt repayment

Experience: 

• 5 years preferred

Education: 

• Bachelor's Degree Preferred