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JM- Customer Service Representative

The Daft Company
UKRemotepart_timeVerifiedPosted 14 Nov 2024

About the role

This is a remote position.

DAFT Company, LLC is a reputable outsourcing company supplying premium staff of all industries to scale and revolutionize their businesses. We're looking for a Customer Service Representative to join our growing team.

The Customer Service Representative will be responsible for answering incoming calls, emails, and inquiries in a timely and professional manner. They will also provide information to potential clients and assist with any/all questions.

Responsibilities

  • ●  Answer incoming calls and emails from customers

  • ●  Provide accurate and timely information to customers

  • ●  Assist customers with questions and resolve their issues

  • ●  Maintain accurate records of all customer interactions

  • ●  Build and maintain relationships with customers



Requirements

  1. Knowledge, Skills & Abilities (KSA)

    • ●  More than 1 year of customer service experience

    • ●  Excellent communication and interpersonal skills

    • ●  Strong organizational and time management skills

    • ●  Ability to work independently and as part of a team



Benefits

Benefits
● Complete/Perfect Attendance Incentives:
  • $100 bonus after 30 days
  • $100 bonus after 3 months


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Company

The Daft Company

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