Chief Operating Officer - SMH

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500008 Program Administrators

Work Shift:

UR - Day (United States of America)

Range:

UR UR2 098

Compensation Range:

$32,240.00 - $500,000.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Reporting to the CEO of Strong Memorial Hospital, the Chief Operating Officer (COO) for Strong Memorial Hospital (SMH) is responsible and accountable for working with the CEO, Medical Director, Chief Financial Officer, Senior Director for Human Resources and Chief Nursing Officer to overseeing all operational activities for Strong Memorial Hospital and their alignment with the overall hospital system strategy. As the COO of SMH, this leader will be responsible for providing operational leadership, fostering a culture of excellence, ensuring the efficient operation and the overall performance of the hospital’s departments.

Working with the CEO and other hospital leadership, the COO will oversee the growth and delivery of superior clinical care and management across inpatient and ambulatory care settings. This leader will drive operational excellence for SMH and help to position URMC to deliver leading edge academic medical care in our community. This leader will build teams who can successfully deliver on goals related to clinical excellence, financial sustainability, and growth.

Key Responsibilities:

Strategic Leadership:

• Is a key contributor in the development and implementation of strategic plans for SMH in order to achieve the hospital's mission, vision, and goals aligned with the Medical Center strategic plan and goals that reflect community needs, achieves organizational goals, and advances the philosophy, mission, and vision of the University. 
• Provides operational leadership and guidance to hospital teams, fostering a multi-disciplinary approach to collaborative planning, innovation, problem-solving and decision-making. Ability to collaborate and provide effective coaching and development to all teams. Mentors and develops leadership, fostering achievement of goals and objectives, high performing leadership practices, collaboration, innovation, and interdependence. Employs participative management and leadership approaches that optimize organization resources and talent effectiveness and organizational learning.
• Assures existence of effective management controls.  Works with the hospital administrators and leaders to establish systematic review and improvement of all programs to ensure services are provided in an efficient, effective, and responsive way in support of the organizational goals.
• Establishes organizational standards related to the Hospital’s pillars of excellence in support of the Mission, Vision and Values.
• Leads the development and implementation of the annual hospital management plan ensuring high quality and safe patient care.
• Champions change and improvement - seeks out and employs effective change management and performance improvement techniques and tools making sure that accreditation standards, patient safety goals and regulatory requirements are met. 
• Understands, fosters, and contributes value to the development of critical relationships necessary for the effective delivery of health care in alignment with hospital system goals. 
• On behalf of the SMH CEO participates in associations and groups across the community and at the state level. Establishes and maintains relationships with key community leaders to facilitate the accomplishment of hospital and system goals and objectives.

Operational & Financial Oversight:

• In partnership with the Chief Financial Officer, oversees the development and administration of all capital and operating budgets.
• The COO operationalizes the implementation of a long-term, integrated strategic, fi