Quality Supervisor

Description

Job Title: Quality Supervisor

Department: Quality Assurance
Reports To: Quality Manager / Operations Manager

Job Summary:

The Quality Supervisor is responsible for overseeing the daily operations of the quality assurance team to ensure that products and processes meet defined quality standards. This role plays a critical part in maintaining compliance with internal and external requirements, leading quality control initiatives, and driving continuous improvement efforts.

Key Responsibilities:

• Supervise quality assurance inspectors and technicians to ensure adherence to company standards and procedures. 
• Implement and monitor quality control systems and procedures in accordance with industry standards.
• Conduct root cause analysis and lead corrective and preventive action (CAPA) processes. 
• Coordinate product testing, inspections, and audits (internal and external). 
• Maintain detailed documentation and quality records in line with regulatory requirements. 
• Collaborate with production, engineering, and supply chain teams to resolve quality issues. 
• Provide training and development to quality staff on procedures and quality tools. 
• Support customer complaint investigations and ensure timely resolution. 
• Prepare and present quality reports and performance metrics to management. 
• Promote a culture of continuous improvement and quality excellence
   

Requirements

Qualifications: 

• 3–5 years of experience in quality assurance or control, preferably in a manufacturing or production environment.  
• 1–2 years of supervisory or team leadership experience.  
• Strong knowledge of quality systems and tools (5S).  
• Familiarity with quality industry-specific standards.  
• Excellent problem-solving, analytical, and communication skills.  
• Proficiency in MS Office and quality management software.  

Preferred Qualifications: 

• Experience with SAP or MES systems.  
• Working knowledge of regulatory requirements specific to the automotive industry.  

Working Conditions:

• Primarily in a production or manufacturing setting.  
• May involve standing for extended periods, inspecting materials/products.  
• Occasional travel for audits or supplier visits may be required.