FLEX Senior Analyst, Hardware Asset Management

This is a temporary position.  

This role will provide asset management support to the Global Technology Procurement & Asset Management team. The ideal candidate will have experience in managing and analyzing large volumes of enterprise level data, including data from conversions, acquisitions, and integrations with a high level of reliability. 

 

EXPECTED CONTRIBUTIONS 

• Proactively monitors, enforces, and updates asset management standards with a focus on hardware, to meet business requirements and evolving needs. 
• Tracks, monitors, and analyzes asset data for utilization, deployment, and reconciliation to drive compliance and cost savings.  
• Supports analytical activities related to workforce technology sourcing and renewals, including developing moderately complex financial models to help leadership make informed business decisions. 
• Applies data management best practices to cleanse, process, document, validate and report asset management data. 
• Responsible for developing and distributing regular reports in Excel and PowerPoint to Global Technology Procurement leadership.  
• Leverages data to identify and surface opportunities to reduce costs, reduce risks, and/or improve operational efficiencies.  
• Assists with presentation development for executive audiences.  
• Establishes and maintains effective relationships with internal stakeholders and vendors. 
• Enables self-service for employees procuring workforce technology assets through Marriott’s established procurement process.  
• Performs other analyses as required. 

 

Hardware Asset Management “HAM” Specific Processes: 

• Creates ServiceNow compliance reports and dashboards for various stakeholders. 
• Creates and maintains ServiceNow hardware metrics dashboards for the Global Technology Procurement team. 
• Creates ServiceNow reports on hardware assets and provide analysis in Excel, PowerBI or other analytical tools and presentation in PowerPoint. 
• Maintains select hardware asset information in ServiceNow. 
• Tracks, monitors, and analyzes hardware asset data for utilization, deployment, and reconciliation to support compliance. 
• Supports analytical activities related to hardware sourcing and renewals, including developing basic to moderately complex financial models. 
• Applies data management best practices to cleanse, process, document, validate and report hardware asset management data. 
• Assists with hardware-related reports and presentation development for various audiences, including executive-level when required. 
• Supports hardware asset management project implementation efforts as directed by the Manager. 
• Serves as a Hardware Asset Management (HAM) ServiceNow data normalization specialist, ensuring hardware data integrated into the ServiceNow CMDB from other sources is accurate. 
• Assists in hardware asset management life-cycle activities, from acquisition through retirement/disposal. 
• Monitors and reports on select hardware asset Key Performance Indicators (KPIs) to internal stakeholders. 

CANDIDATE PROFILE  

• Minimum of 3 years relevant work experience including complex data analysis and financial modeling or equivalent work experience  
• Previous ServiceNow Hardware Asset Management and HAM Workspace experience preferred. 
• Knowledge of ServiceNow, Bigfix, Maark & WorkspaceOne or other discovery tools. 
• Strong excel spreadsheet skills, word processing, and presentation software skills.  
• Ability to organize and interpret complex, detailed asset management information. 
• Capable of extracting, interpreting, and manipulating database table structures.  
• Ability to manage multiple projects, and work both independently and as part of a team.   
• Excellent interpersonal skills; able to maintain effective relationships with internal and external customers.  
• Ability to collaborate with others and to work effectively in a team environment. 
• Strong communication skills, creating an environment allowing timely information flows throughout the organization.  
• Ability to translate analytical results to simple terms. 
• Ability to concurrently navigate multiple tools sets and systems. 

 

Education and Professional Certification  

• Bachelor’s Degree required (IT, Computer Science, Business, or similar discipline) 

LOCATION 

• The position is based in Bethesda, MD.

 

The pay range for this position is $33.94 to $56.88 per hour.