Patient Registration - Gouverneur, NY (Part Time)

HOW WE CARE FOR YOU 

At St. Lawrence Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community. 

• Same Day pay through Daily Pay 

• Paid vacation & holiday pay 

• Medical, dental, vision, hearing benefits 

SUMMARY 

Hospital professional will be responsible for the comprehensive servicing of GH patients with a focus on the critical aspects of patient registration including making an empathetic first impression, soliciting personal health information, answering sensitive patient questions/concerns, insurance verification, co-payments scheduling and pre access for the entire hospital. Individual will also share work in the hospitals telephone switchboard.  

We are seeking dedicated healthcare professionals to join our team at Gouverneur Hospital. If you are passionate about making a difference in the lives of patients and want to contribute to a dynamic healthcare environment, this is the opportunity for you. Your role will be integral in delivering high-quality care and ensuring the well-being of our community members. Gouverneur Hospital is certified for 25 beds and services include inpatient detox, substance use disorder rehabilitation, emergency care, imaging and EKG’s, physical therapy, and respiratory therapy. 

STATUS: Part Time 
LOCATION: Gouverneur Hospital 
DEPARTMENT: Patient Access A
SCHEDULE: Variable Shift, Every other weekend, and holidays (Training will be full time hours, variable shifts)

ATTRIBUTES 

• Required: High School Diploma/GED 

• Preferred: Associate's degree in related field 

• Preferred: Medical technology 

RESPONSIBILITIES 
Registration: 

• Interviews the patient and/or family member either in person or by telephone to collect demographic, financial, and medical information 

• Performs correct name inquiry and identifies patient according to policy and procedure without errors 

• Collects complete demographic information of patient including address, phone number, and employer 

• Collects medical information to include patient complaint 

• Explains consent information, obtains signatures, witnesses (legibly) with no omissions 

• Obtains copy of patient identification document(s) 

• Completes registration process within five minutes for preregistered patients and ten minutes for non-preregistered 

• Contacts physician offices to obtain and confirm patient information 

Revenue Cycle: 

• Views insurance card(s) and scans into computer system reviewing for mandatory precertification and/or other third party payer requirements 

• Collects complete financial information to include payer name, identification number, group number, subscriber name, guarantor name and address, and precertification numbers 

• Selects appropriate financial class and insurance code 

• Performs online real-time eligibility verification and registration scrub via AhiQa and makes changes to registration errors accordingly and in a timely fashion