Product Owner, Precision Medicine Technology

Career Category

Project Management

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Product Owner, Precision Medicine Technology

What you will do

Let’s do this. Let’s change the world. In this vital role you will be responsible for defining the vision & strategy for several technology products supporting R&D Precision Medicine.

Responsibilities:

• Collaborate with stakeholders to gather and document capability needs, user stories, and acceptance criteria

• Define and communicate product and feature vision, including both technical / architectural features and enablement, and end-user features, ensuring alignment with business objectives across multiple solution stakeholder groups

• Create, prioritize, and maintain product roadmap(s), ensuring that it reflects the needs of the business and stakeholders

• Work closely with the business teams, Scrum Master(s) and development team(s) to plan and implement sprints, ensuring that the highest priority features are delivered

• Find opportunities to improve the product / platform / system and development process, and make data-driven decisions to enhance the product / platform

• Oversee the day-to-day management of technology platforms, ensuring that they meet performance, security, and availability requirements

• Manage relationships with product / platform /system vendors, ensuring that service levels are met and that the organization derives the best value from its investments

• Ensure that platforms align with security standards, regulatory requirements, and organizational policies

• Oversee the management and operation of specific IT systems, ensuring that they meet performance, security, and availability requirements

• Manage product team Architects, Analysts and Validation Engineers and provide role-based standards and career mentorship for these roles

• Assure that AIN team is successfully creating robust written materials, including product documentation, product backlog and user stories, and creating other need artifacts to assure efficient and effective coordination across time zones.

• Define, monitor, and handle service level agreements (SLAs) to ensure the service meets performance and availability requirements

• Oversee the resolution of service-related incidents and problems, ensuring minimal impact on business operations

• Maintain detailed documentation of service processes, SLAs, and improvement initiatives

• Analyze product performance data, customer behavior, and market trends to inform product decisions

• Create and maintain reports and dashboards that provide insights into product performance, user engagement, and other key metrics

• Conduct market research and competitive analysis to identify opportunities and inform product strategy

• Analyze customer feedback and support data to identify pain points and opportunities for product improvement

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The strategic professional we seek is a critical thinker with these qualifications:

Basic Qualifications:

Doctorate degree and 2 years of experience in Product Owner / Platform Owner / Service Owner

Or

Master’s degree and 6 years of experience in Product Owner / Platform Owner / Service Owner

Or

Bachelor’s degree and 8 years of experience in Product Owner / Platform Owner / Service Owner

Or

Associate’s degree and 10 years of experience in Product Owner / Platform Owner / Service Owner

Or

High school diploma / GED and 12 years of experience in Product Owner / Platform Owner / Service Owner

Preferred Qualifications: