1st Shift Working Lead Cleaner/Housekeeping

Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world.

The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities.

Purpose of Role

Under general supervision, this position plans and directs the cleaning activities for all assigned staff for campus buildings. Position provides supervision for and manages all assigned staff. Position estimates work times for assigned staff. Position also has oversight responsibility for contracted cleaning personnel. As a working lead, this position also performs a variety of cleaning duties to maintain cleanliness of assigned areas. In addition to routine cleaning, general portering duties and deep cleaning of student residential areas will be required. As such, lead must be able to perform all tasks in 1st Shift Maintenance Worker - Cleaner/Housekeeping position job description.

About This Opportunity

Joining our Facility team, the 1st Shift Working Lead Cleaner/Housekeeping will be responsible for the following:

• Schedule, supervise and inspect work performed by assigned staff and contractors to ensure work is completed to university standards in a timely manner.
• Monitor progress of daily operations to ensure a productive shift for staff.
• Help determine necessary time required to perform tasks based on experience and investigation.
• Estimate materials and supplies needed to perform work and requisition same.
• Act as liaison between Daemen and cleaning supplies vendor.
• Make regular inspections of buildings and cleaning equipment to identify conditions that require repair and issue work orders for needed repairs.
• Personally perform a variety of cleaning and custodial tasks: this is a working supervisor position. Emergency cleanups may include bloodborne pathogens.
• Considered essential personnel/responder - which means that this position reports to work when the University is closed or in emergency situations unless otherwise determined by supervisor.
• Order supplies for Fall residence preparation (bed covers, oven pans, etc.).
• Purchase and maintain stock for Daemen House supplies.
• Assist with onboarding process for new cleaning staff.
• Coordinate special cleaning projects as needed.
• Train second and third shift cleaners as needed.
• Carry assigned communication device at all times.
• Monitor team performance and address quality issues.
• Manage key/card access and security protocols for staff and buildings.
• Perform cleaning inspections regularly.
• Follow all health and safety regulations and protocols.
• Assist with room and event setups as needed.
• Work collaboratively and professionally with all coworkers and members of the campus community.
• Supervise and schedule all coverage, planned time off and work.
• Maintain confidentiality of information (including but not limited to: student and employee personal information, student grades, etc.) both during and after employment with the University. Any question regarding the confidentiality of material should be referred to the supervisor. Any violation shall subject the employee to disciplinary action, up to and including termination of employment.
• Direct the activities of cleaning staff to include payroll approval, scheduling, employee appraisals, training and monitoring work assignments.
• Monitor incoming maintenance request tickets for cleaning tasks and determine if task is able to be completed by immediate staff or if contractors are required.
• Meet with contractors and vendors requesting quotes for needed repairs/equipment replacement, developing and documenting scope of work required.