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BD

Senior Manager, Strategy and Operations – Sales Operations & Effectiveness

BD
Franklin Lakes, United Statesfull_timeVerifiedPosted 17 Mar 2026

About the role

Job Description Summary

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Position Summary 

The newly formed Global Sales Operations & Effectiveness (SO&E) organization is leading the transformation of sales capabilities, positioning BD to become the strongest commercial organization in MedTech. The Senior Manager, BD Excellence – Sales Operations & Effectiveness plays a critical role at the center of this transformation. This role functions as a senior strategic operator and internal advisor to SO&E leadership—bridging strategy and hands‑on execution. The position blends elements of management consulting, chief‑of‑staff, lean management system, and enterprise operations leadership, with direct exposure to senior commercial leaders and accountability for real business outcomes.

Unlike advisory roles focused on recommendations, this position directly supports strategy through execution: shaping priorities, designing operating mechanisms, driving alignment across a global matrix, and ensuring follow‑through that delivers measurable impact across commercial process, technology, and analytics.

This is a high‑visibility, high‑expectation role for individuals who thrive in ambiguity, operate with pace, and want to convert strategy into sustained performance.

Key Responsibilities 

Strategy Execution & Operating Rhythm 

  • Partner with the Sales Operations and Effectiveness leadership team to shape and operationalize transformation strategy—translating executive intent into clear priorities, operating cadences, and measurable outcomes across a complex global matrix. 

  • Benchmark leading technology, AI, and operating practices from top‑performing companies to set internal standards and drive disciplined, world‑class execution across Sales Operations & Effectiveness. 

  • Design, support, lead, and continuously evolve SO&E operating mechanisms, including planning cycles, business reviews, strategy sessions, and global decision forums 

  • Drive discipline, transparency, and follow‑through across the SO&E operating rhythm. 

  • Partner closely with the VP, Global Sales Intelligence, VP, Global Sales Enablement, and Sr. Director, Global Commercial Technology to activate strategy, problem solve and drive major initiatives forward.

Operational Execution 

  • Act as a strategic integrator across Global Sales Intelligence, Sales Enablement, an

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Company

BD

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