Sr. Business Analyst - Default Loan Servicing Software

Company Description

Headquartered in Bethesda, Maryland, ISN is a nationwide provider of professional services to Federal government agencies and commercial clients. ISN's portfolio includes work with over 150 Federal agencies and the Fortune 500.

ISN has received numerous awards for growth and is a CMMI and ISO certified organization. 

ISN Corporation offers many competitive benefits to its employees, including:

• Major medical insurance with prescription coverage
• Dental plan
• Flexible spending
• Short-term and long-term disability benefits at no cost to employees
• Basic life insurance at no cost to employees
• Retirement Plan
• Paid leave

We are looking for an energetic, self-starting, organized, detail-oriented candidate with the ability to multitask in a fast-paced environment to join our team.

Job Description

• Develop software specifications for default mortgage servicing software
• Develop and implement marketing strategies for mortgage servicing software
• Collaborating with the Vice President of IT and provide specifications for new potential software/applications
• Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on projects and systems.
• Collaborates with other divisions and departments to carry out the organization’s goals and objectives.
• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
• Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects.
• Establishes and administers the department’s budget.
• Presents periodic performance reports and metrics to the chief executive officer and other leadership.
• Maintains knowledge of emerging technologies and trends in operations management.
• Identifies training needs and ensures that proper training is developed and provided.
• Successfully complete regulatory compliance and security training.
• Performs other related duties as assigned.

Qualifications

• 10+ years of experience in mortgage servicing default and loss mitigation experience.
• 5+ years of experience with management experience in mortgage servicing operations.
• 5 years of SaaS sales experience
• Strong knowledge of mortgage compliance and regulations.
• Bachelor’s degree is a requirement
• Strong analytical and critical thinking skills and attention to detail.
• Ability to manage complex, multiple tasks simultaneously in a challenging environment.
• Ability to coordinate multiple and changing priorities.
• Effective verbal and written communication skills, with always demonstrated ability to interact in a positive and professional manner with all levels of both internal and external audiences.
• The ability to handle confidential or sensitive information with discretion.
• Ability to motivate others and serve as a role model for organizational and departmental initiatives, procedures, and values.
• Working knowledge of mortgage servicing software and platforms.

Additional Information

ISN Corporation is an Equal Opportunity Employer

ISN Corporation is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.

ISN Corporation is a Drug-Free Workplace. Candidates are required to pass a pre-employment background investigation before beginning employment.