Senior Technical Program Manager

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

Compass is seeking an experienced and driven Senior Technical Program Manager (TPM) to join our Enterprise Technology team within the broader Product and Engineering organization. As Compass continues to scale rapidly, we need a strong technical program leader to drive coordination, clarity, and execution across complex, cross-functional initiatives that span systems, teams, and platforms.

Position Overview

The Senior Technical Program Manager will lead large-scale, cross-functional programs across the Enterprise Technology portfolio, partnering with engineering, IT, security, and business stakeholders to drive roadmap execution, unblock dependencies, and improve delivery velocity. This role will play a central part in enabling Compass’s scale by developing repeatable frameworks, optimizing team workflows, and elevating visibility and alignment on strategic initiatives.

Key Responsibilities

• Own and drive the planning, execution, and delivery of complex programs across Enterprise Technology—spanning infrastructure, SaaS platforms, automation, onboarding/offboarding, M&A integrations, and security initiatives.
• Partner with Engineering, Product, and Security teams to define near-term and long-term roadmaps, aligning delivery with evolving business goals and technical constraints.
• Serve as a trusted advisor to product, engineering, and business leaders by bringing structure, clarity, and execution discipline to high-impact initiatives.
• Collaborate with technical leads and stakeholders to define program scope, success metrics, timelines, and interdependencies.
• Make informed tradeoffs between scope, time, and resources to ensure business priorities are met without compromising on quality or risk.
• Develop and maintain program plans that break down work into phases and milestones; proactively surface risks and remove roadblocks.
• Establish and evolve lightweight but effective mechanisms for work intake, prioritization, stakeholder alignment, and status tracking across multiple initiatives.
• Drive timely, accurate, and comprehensive project execution by eliminating ambiguity, creating clarity, and holding teams accountable.
• Track and report on key performance indicators (KPIs) and program health metrics; use data to support decision-making, improve forecasting, and drive continuous improvement.
• Coordinate across geographically distributed teams, vendors, and business units to ensure transparency, alignment, and delivery at scale.
• Champion ongoing process improvements that increase execution velocity, reduce technical debt, and improve cross-functional collaboration across the ET and Security teams.

Qualifications

• 5+ years of experience in technical program management or technical delivery roles within cloud-native, SaaS, or enterprise environments.
• Familiarity with security frameworks and compliance requirements (e.g., SOC2, ISO 27001, NIST); prior experience supporting security or IT audit programs is a plus.
• Strong understanding of enterprise systems, infrastructure, and SaaS platforms; familiarity with platforms like Okta, Workday, Salesforce, and Google Workspace a plus.
• Demonstrated success managing large-scale, cross-functional programs in fast-paced, high-growth companies.
• Excellent communication, collaboration, and stakeholder management skills; able to influence across engineering, product, and business teams.
• Comfortable working with engineers, able to navigate technical conversations, and translate requirements into execution plans.
• Proficiency in using data and tools to drive decisions—experience creating dashboards, managing Jira boards, or developing reporting frameworks.
• Ability to identify process gaps, propose improvements, and implement scalable solutions that drive operational efficiency.
• High attention to detail, strong organizational skills, and ability to juggle multiple priorities in dynamic environments.
  
  

Preferred Qualifications

• A strong technical background in systems, infrastructure, SaaS, or security engineering is preferred.
• Experience leading programs related to IT infrastructure, automation, or M&A integration.
• Familiarity with Agile methodologies, and experience improving delivery pipelines across technical teams.
• Relevant certifications such as PMP, Scrum Master, or SAFe Program Consultant a plus.