QA Documentation Associate I

It's exciting to work for a company that makes the world measurably better.

We're committed to bringing safety, quality, and customer focus to the business of advanced ceramics manufacturing.

Job Title

QA Documentation Associate I

Responsible for providing administrative support and day-to-day operations in the Quality Assurance Department.

Roles & Responsibilities

• Coordinates with process owners to ensure controlled document changes are clear and appropriate.
• Manages controlled documents using Document Management System software.
• Provides Document Management System software user training and support for all document owners.
• Writes, prepares, and edits all Quality System documents, such as forms, procedures, control plans, work instructions, policies, etc.
• Supports all documentation needs as assigned.
• Creates and updates manuals as needed.
• Maintains Document Management performance metrics.
• Tracks the release status of Quality Assurance documents (Procedures, Work Instructions, control plans, forms, etc.).
• Performs filing and/or records maintenance for the Quality Assurance Department and other team members, as needed.
• Assists Quality Assurance Department by developing and generating reports to identify trends and facilitate corrective action/quality improvements.
• Supports and assists the team with customer interactions and communication and assists with Structured Problem-Solving activities and associated documentation needs.
• Partners with the technical trainer (where applicable) and/or Quality Team to update the training management system when document revisions are complete and provides training for document updates, when necessary.
• Completes data entry for Quality Assurance, Engineering, Manufacturing, and Safety functions, such as kiln reports, scrap reports, returned goods, corrective actions, SPC, Near Miss reports, completed Foresights, etc.
• Prepares reports for management as requested.
• Supports all team members with general administrative functions, such as supply ordering, meeting organization, presentation editing, data entry, etc.
• Assists and/or performs tasks in all areas of need as assigned.
• Works any shift/day as required to support team success.

Education

• High School Diploma/GED

Experience

• 2 years of experience in related field

Functional/Technical Knowledge, skills, abilities

• Performs tasks utilizing excellent written and verbal communication skills.
• Performs detail-oriented tasks using intermediate math skills.
• Possesses a basic understanding of measuring equipment used for inspection and testing.
• Possesses strong multi-tasking and organizational skills and ability to meet deadlines
• Performs tasks utilizing Windows, Microsoft Office, and Microsoft Internet Explorer.
• Works effectively with a diverse group