Senior Client Solutions Manager, Enterprise, LinkedIn Marketing Solutions

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This position can be performed in New York, Chicago, Sunnyvale, or San Francisco, depending upon which location the applicant chosen for the role is currently residing. 

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together. 

LinkedIn Marketing Solutions: We help businesses achieve their marketing ROI objectives with a suite of superior products that includes native advertising and programmatic channels. We are investing in the Content Marketing ecosystem through various thought leadership initiatives that will enable us to capture the opportunity that the market provides.

The Enterprise Solutions Group, LinkedIn Marketing Solutions, is searching for a Senior Client Solutions Manager to manage relationships with our fastest-growing technology customers. This person will leverage their knowledge of digital marketing, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where LinkedIn can provide more value to our clients. The Senior Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Senior Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently in partnership with their Account Executive..

Responsibilities:

• Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges.

• Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals

• Be a consultative seller to renew and grow client investments.

• Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved.

• Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights.

• Apply rigor and use technology to design account plans to meet revenue goals.

• Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs.

• Drive new product adoption and partner technology integration to enable client success and efficiency.

• Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met.

Qualifications

Basic Qualifications:

• BA/BS degree or equivalent practical experience

• 5+ years of experience in advertising, marketing, and/or media sales

• 2+ years of media sales or digital media account management experience
   

Preferred Qualifications:

• 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Adwords, SEO/PPC, ad exchange/trading desks)

• Experience working with B2B technology customers (bonus points for startups)

• Experience in prioritizing a book of 15-25 customers

• Experience preparing sales proposals, forecasts performance reports, and account plans 

• Demonstrates understanding of internet advertising technology, marketing automation, and B2B sales motions

• Ability to achieve results by understanding the needs of the customer and connecting a customer’s pressures with business and product solutions  

• Demonstrated ability to discuss and consult on measurement and attribution strategies

• Ability to learn new skills and technologies to adapt to a rapidly changing digital landscape. 

• Demonstrated ability to understand marketing &