Manager, Student Financial Services

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Job Summary

Under the general direction of the Director, the Student Financial Services Manager provides strategic and operational leadership for the Disbursements, University Collections, and Federal Trust Student Aid Accounting departments. The position also oversees key service areas, as needed, including Student Account Services and Cashiering departments. The Manager is responsible for ensuring the integrity, accuracy, and efficiency of all student financial operations, while fostering compliance with federal, state, and university regulations. In addition, this role leads the enhancement, integration, and implementation of financial systems and technologies to streamline processes, improve service delivery, and support the university’s fiscal and student success goals.

Key Responsibilities

• Responsibility for the management and oversight of Disbursements, University Collections, and Federal Trust Student Aid Accounting departments operations and functions along with overseeing other service areas, as needed, including Student Account Services and Cashiering departments.
• Involvement in the implementation of new functionality and upgrades related to the student and financial systems.
• Provides support to the office through additional duties and responsibilities as assigned.

Department

Financial Aid Business Office

Duration of Appointment

This is a regular, at-will position.

Classification

Administrator II

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Range: The hiring range for this position is $7,955 - $9,885 per month commensurate with candidate's education, experience, skills, and training.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees through a robust benefits program designed to support your well-being, financial security, and professional growth. This management-level position includes an attractive benefits package with 16 hours of vacation accrual per month plus a wide range of other benefits.

Core Benefits Include:

• Comprehensive Health Coverage: A variety of medical, dental, and vision plans to suit your needs.

• Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457.
• Educational Benefits: Tuition fee waivers for employees and eligible dependents.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Perks: Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance.

The CSU offers comprehensive benefit packages tailored to individual bargaining units. Candidates are encouraged to review the applicable CSU Employee Benefits Summary for details on the benefits available.

Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements your base salary.

Knowledge, Skills, and Abilities

The ideal candidate will possess strong interpersonal and communication skills to foster cooperative working relationships and ensure departmental and Student Financial Services success. They will demonstrate e