Nurse Coordinator, Adult Congenital Heart Disease

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Day (United States of America)

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

General Summary:

The Ambulatory Nurse coordinator as part of a multi-disciplinary team and under the general supervision of the Division Head/Medical Director of the program, coordinates the activities of the service which pertain to the division, outreach, and community education.  The Ambulatory Nurse coordinator promotes and facilitates optimal care and works with a diverse group of individuals including families, physicians, nurses, donors, Foundation Staff, Institutional Review Board, and community-based organizations, as well as other hospital staff through clinical, administrative, professional, educational, and quality improvement activities. 

The Adult Congenital Heart Disease Nurse Coordinator works collaboratively with the multidisciplinary team to provide comprehensive care to adolescent and adult patients with congenital heart disease. Specific duties and responsibilities include:

• Coordination and scheduling of clinic visits, testing and other specialized needs
• Coordinate scheduling with other departments (e.g. medical imaging)
• Triage patients calling with symptoms
• Responding to patient messages and phone calls
• Manage insurance prior authorizations and pre-approvals for medications, testing and procedures
• Participate in team meetings
• Provide patient education through transition from pediatric to adult cardiology care.
• Provide education to patients and families
• Manages clinic preparation ensuring correct testing is ordered
• Manages and coordinates follow up care
• Participate in program development

Essential Job Functions:

• Coordinates the specific program activities which pertain to the division which pertain to the division including clinical, education, and research.

• Completes assessments, identifies goals and objectives for performance improvements and develops care plans in order to provide the best patient care, optimum customer service and improve overall satisfaction.

• Participates in the development, implementation and ongoing assessment of policies, procedures and guidelines that define the patient population.

• Develops and manages clinical databases to develop and track key performance indicators.

• Establishes and maintains rapport among a group of diverse health care providers, as well as maintaining an effective working relationship with these individuals.

• Acts as liaison between the division and community-based programs. 

• Transitions the patient from the inpatient to the outpatient setting when appropriate. Supporting patient education for the clinical diagnosis as well as educating families on community resources which are available.

• Documents and communicates all team, physician and patient/family communication and concerns pertaining to the coordinator of care and services in the medical record.

• Acts as resource to hospital personnel regarding care, coordination and evaluation of patients in the division.

• Participates, plans, implements and disseminates research and/or quality improvement projects

• Provides education to nurses, patients, families, residents, physicians and ancillary healthcare workers in the hospital and community setting.

• Maintains current knowledge of care of the patient population via professional societies, literature and educational conferences.

• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.

• Other job functions as assigned.

Knowledge, Skills and Abilities:

• A BSN degree from an accredited school of nursing is required. A master’s degree from an accredited school of nursing is preferred.

• Current licensure as a registered professional nurse in the State of Illinois required. <