Director, Head of Campaign Orchestration

If you are a current Jazz employee please apply via the Internal Career site

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information.

Job Description

At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz.

The Director, Head of Campaign Orchestration is responsible for the strategy, performance and execution of the Campaign Orchestration team. This role is accountable for leading and developing a high-performing team, setting clear priorities, and ensuring the Campaign Orchestration team consistently delivers value to the business through strong partnership and execution. Focused on the US market, the Campaign Orchestration team translates patient and HCP strategies into integrated, personalized engagement journeys and owns the end-to-end orchestration and execution of omnichannel campaigns as a franchise dedicated partner to drive measurable performance.

At Jazz, we believe that effective people leadership is essential to our success. Our people managers play a vital role in creating an environment where teams thrive and individuals reach their full potential. Jazz invests in people managers to equip them to drive performance, grow individuals, and create belonging.

Essential Functions/Responsibilities

Key Responsibilities:

Strategy & Direction

• ​Set clear direction for the Campaign Orchestration team, partnering with the Suite Lead of Campaign Orchestration to ensure priorities are aligned with business priorities and team goals. 

• ​Serve as a CXO liaison across brand teams, navigating campaigns end-to-end by coordinating across CXO teams – from briefing, content creation, and reviews / approvals through activation across personal and nonpersonal channels.

• Translate business priorities into clear priorities, scope and success measures for the team.  

• Provide input into CXO omnichannel and digital capabilities (tech stack, investment needs), leveraging campaign and orchestration insights to inform roadmap decisions.

• Leads customer engagement strategy across digital and personal channels, including branded, non-branded, and unbranded, defining channel mix, audience targeting, and campaign planning, ensuring alignment with overall omnichannel strategy and marketing priorities.

• Lead media activation and performance oversight, including operationalizing search, managing buying across channels, coordinating tentpole campaigns, and partnering with analytics and omnichannel teams on measurement (e.g., MMA, social listening, IQVIA) to operationalize campaign effectiveness.

• Act as the navigator across CXO capabilities, embedding brand context to align teams and ensure cohesive end-to-end orchestration.

• Oversee delivery of end‑to‑end orchestration and execution of integrated, omnichannel campaigns across franchises.

• Establish structured intake and prioritization processes to ensure orchestration needs are consistently defined, evaluated, and aligned to global and franchise objectives.

• Drive adoption of centralized orchestration standards using campaign and media analytics, including next-best-action and integrated campaign planning approaches, to improve cross-channel coo