Senior Business Systems Analyst –PeopleTech / SuccessFactors

Company Description

Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances are unable to match. Used in more than 190 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss. The Zscaler platform operates at a carrier grade level– we process over 50 billion transactions a day in our cloud to protect our customers.

For over 10 years, Zscaler has been disrupting and transforming the security industry. Our 100% purpose-built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,900 companies and have detected 100 Million threats/day. 

Job Description

Position: Senior Business Systems Analyst –PeopleTech / SuccessFactors

Location: Remote within United States

The Senior Business Systens Analyst – PeopleTech / SuccessFactors, reporting to the Director Digital Transformation, P&C, is  accountable for creating and delivering scalable and impactful technology solutions to enable our People & Culture (HR) function. This individual will lead and drive the implementation, integration and optimization of the HR technology stack in alignment with the vision of the HR programs, business processes and policy strategies. You will be working with primary applications such as , Greenhouse ATS, SuccessFactor/Workday HRIS Platform and related applications. The ideal candidate will have deep process understanding of HR operations and be hands-on with the ATS and HRIS platforms as well as other HR core applications. They will have the ability to drive enhancement projects, architect efficient processes and systems, build consensus and provide direction across stakeholders, and be a hands-on subject matter expert capable of delivering the technology solutions required to solve complex business challenges.

Responsibilities/What You’ll Do:

• Meet with business leaders, decision-makers, and end users to understand problem statements and gather requirements.  Facilitate these discussions at both detail and summary levels.
• Be a thought partner to the business team and IT in designing highly scalable solutions.
• Lead HRIS system related projects, enhancements, and process redesigns, coordinating schedules and actions across business and IT stakeholders.
• Partner with business stakeholders to ensure that the project roadmap continuously reflects business priorities as projects and business needs change
• Manage HR platforms with supporting data integrations and system authentication, ensuring system stability, security and privacy compliance, design for scale and expeditious resolution for high-impact issues.
• Facilitate configuration evaluation and work to ensure consistent, efficient use of each module, and innovative use of technology
• Develop detailed test plans, test scripts, and execute testing to deliver a thorough, bug free solution.
• Build and execute detailed implementation plans including discovery, design, QA/test, deploy and support leveraging agile methodologies
• Use data to analyze issues, categorize defects and prioritize enhancement efforts
• Respond proactively to user questions/issues and implement new processes or improve existing ones. This includes interacting with cross-functional business units to define requirements and understand both upstream and downstream processes and system changes and impacts 
• Documents systems, processes and planned changes for both IT controls as well as business user and executive communications
• Maintain strong relationships based on trust and transparency with primary business stakeholders and cross functional teams.

Qualifications

Qualifications/Responsibilities:

• Minimum of 8 year of IT industry experience in complete software development life cycle process including System Analysis, Process Design, Testing, Implementation and Documentation
• Minimum 4+ years of experience on any HRIS platform such as Workday or SuccessFactor, and must have hands-on experience
• Strong understanding and experience of ATS and HCM core business processes
• Comfortable with ambiguity and fast changing environment with an ability to adapt as neede