Principal, Benefits Program Manager, Americas Region

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

You’ll be joining a centralized Benefits team that sits in the Org Success and Total Rewards Team focused on the Americas region (US, Canada, Mexico, and Costa Rica) and that has made significant investments to support our employees and their families through integrated programs across our pillars of benefits: Physical, Financial, Mental, and Social-Flex. The Americas Benefits team contributes to the collective success of our company by delivering excellent work in a way that is consistent with our values and delivering a best-in-class competitive benefits program

About the Role

Workday is seeking an accomplished senior level benefits professional who will have oversight over our employee benefit programs. You will be leading the strategy for benefits and communications as well as managing the day to day program management and vendor management, performing analysis and proposals, conducting RFPs, and more! 
This role reports to the Sr. Director of Americas Benefits. If your professional passion is creating best in class benefit programs that are truly innovative and deliver an exceptional employee experience- let’s talk.

About You

Basic Qualifications:

• Deep benefits knowledge across all benefit programs in US/Canada/Mexico/Costa Rica, including but not limited to health, retirement, pension, leave, time off, disability, spending accounts, voluntary, and ancillary plans. 

• Expertise in medical and pharmacy innovation and strategies 

• Expertise in Executive Benefits 

• Expertise in building strategic roadmaps and presenting data and proposals to senior leaders

• Understanding of legal requirements and compliance activities required in US/Canada/Mexico/Costa Rica

• Excellent customer service skills with a consistent focus on employee education, advocacy, and program promotion. Ability to communicate both in person and through written correspondence (Slack, ServiceHub, email, etc.)

• Collaborate with and provide support to other benefits team members as needed, including being available and responsive through Slack, email, and attend meetings as appropriate.

• Develop strong working relationships and collaborate with a cross-functional group of partners, both internal and external.

• Ability to adapt and drive improvements and continuously simplify processes in ways that enhance workmate experience while meeting compliance and legal requirements.

• Comfortable navigating ambiguity, uncertainty and change. 

• Expertise in Workday benefits administration, both system related and internal practice.

• Intermediate level expertise in Microsoft Office and/or G Suite tools

• Participate in team learning opportunities such as reading workmate communications, attending webinars, and completing additional training as needed to stay current on benefit programs

• Participate in professional benefits organizations and networking groups to understand trends in our industry.

• Represent Workday Benefits with professionalism, empathy, and enthusiasm. 

• Experience in a large high volume, fast paced environment, tech industry strongly preferred

Other Qualifications:

• 10 or more years experience working in benefits

• Ability to interact effectively with all senior leadership levels

• Stro