Head of AI & Innovation Lab

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

The Head of AI & Innovation Lab manages and directs a specific function within the Systems line of business. This individual has direct oversight of the high-volume activity, consistently complex issues and/or high-level risk and exposure items that have a significant impact on the achievement of the objectives of the department and potentially the Systems Division.                                                                                                                

We are recruiting for a visionary leader to establish and drive our AI & Innovation Lab. This role will spearhead the development of cutting-edge AI strategies and solutions within the financial sector, focusing on innovation, governance, and operational excellence. This role will play a critical role in aligning AI-driven innovations with the organization’s global goals while fostering collaboration across multiple business units.

The Head of AI & Innovation Lab will be instrumental in building this new function including, recruiting, and developing top talent, creating robust governance frameworks, and delivering innovative AI/ML solutions to transform business operations.

Responsibilities include:

Strategic Leadership

• Define and implement a firmwide AI strategy in alignment with corporate goals.
• Drive the vision and roadmap for AI initiatives, fostering a culture of innovation across the organization.
• Collaborate with senior leadership and stakeholders to embed AI solutions into the organization’s core processes.

Innovation & Delivery

• Research and develop advanced AI and ML tools, particularly in areas such as NLP, generative AI, and predictive analytics, to solve business challenges.
• Oversee the end-to-end lifecycle of AI/ML initiatives, from ideation to production deployment.
• Identify, prioritize, and champion AI use cases that deliver measurable value.

Governance & Compliance

• Establish robust governance frameworks to ensure ethical and compliant use of AI technologies.
• Ensure adherence to regulatory requirements and industry standards across all AI initiatives.
• Manage risks associated with AI adoption, balancing innovation with operational safeguards.

Team Building & Development

• Build and lead a multidisciplinary team of data scientists, ML engineers, and researchers.
• Foster a high-performance culture, providing mentorship and professional development opportunities.
• Promote cross-functional collaboration with product, engineering, operations, HR, and marketing teams.

Stakeholder Engagement

• Act as a subject matter expert, advocating for AI adoption across the organization.
• Communicate complex AI concepts to non-technical stakeholders effectively.
• Represent the institution in external forums, building partnerships with startups, universities, and research institutions.

Productivity/Quality

• Ensure the smooth, effective operation of the function.  This includes proper product delivery, proper escalation and resolution of high exposure items, maintain the proper balance of cost, control and client service, and maintaining proper standards and controls.
• In conjunction with the Division Manager, develop, maintain and achieve an integrated Business Plan for the function, which aligns organization structure, systems priorities, budget, management reporting and job descriptions.

Technical

• Ensure standard of suite of products is competitive, strategic, well defined and critical to our client’s success.
• Develop, maintain, and increase the knowledge and skills essential to performing the job and at the quality required.
• Solve job-related problems and perform the technical responsibilities of the job with a high level of competence.

Client Focus

• Oversee total customer satisfaction by ensuring responsiveness, flexibility, and follow-through with all requests.
• Focus on client's perspective and needs by setting and meeting expectations and deadlines.
• Lead staff by setting high standards, providing a thoughtful approach, having a committed attitude, and by being an effective representative of BBH Systems.

Qualifications & Experience:

• 10+ years of relevant technical & managerial experience.
• Financial services or high-tech indus