DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

OFFICE OF FOSTER CARE SUPPORTS
3003 N Central Ave Phoenix AZ 85012

Salary: $23.2236 HRLY/$48,305.09 Salary 

Grade: 18

Closing Date: June 25, 2026

• Performs an administrative and substantive licensing reviews to include the OLR database application, all required documents, background checks, previous or current concerns, life safety inspection results and recommendations and compliance with rules and regulations.
  
• Reviews and composes correspondence to clients, contracted and non-contracted vendors, and other DCS staff to address inquiries or requests for information.
  
• Explains agency policies, procedures, and practices to applicants, clients, representatives of other agencies or outside individuals or groups, and to new hires.
  
• Makes recommendations to manager for adverse regulatory actions on a license. (example: Denial, suspension, revocation, provisional). Drafts denial letters.
  
• Maintains database and other reports to review licensing applications through completion of action.
  Travel may be required to perform duties.

• Processes initial, renewal and amendment applications within and associated requirements required time frames for licensing, utilizing the unit tools (checklist, application guide, rules and policies). Provides technical assistance and training to providers related to licensing statutes, rules, policies and procedures.
  
• Evaluates and assesses applicants for licensure and/or adverse regulatory actions, makes recommendations to manager as required. Enters all issued licenses into Department database.
  
• Attends a variety of meetings such as meetings with management, agency staff, coworkers. current or prospective licensees. etc.
  
• Other duties as assigned as related to the position.

Knowledge of:

• Regulatory principles and practices, as well as Federal and State laws and regulations regarding licensing, renewal, and safety inspection requirements; State and agency policy and procedures governing licensing, licensing amendments and renewals, and monitoring and safety inspections;
  
• DCS organizational structure and agency human resource policies and procedures;
  
• DCS Management system including Visual Management, problem solving techniques, and setting countermeasures
  
• Problem solving techniques;
  
• Operating a motor vehicle;
  
• Personal computer and software (example: Microsoft Office, Access, Excel etc.)

Skills in:

• Excellent Organizational skills and workload management.
  
• Excellent communication skills (oral and written) that allows communication of complex regulatory issues in a clear, concise, and effective manner to licensing agency staff.
  
• Excellent interpersonal relations, including conflict resolution.
  
• Strong computer skills which include, but are not limited to Microsoft Office, Quick -Connect, Guardian, and database management software programs;
  
• Understanding and interpreting State and Federal laws and proposed legislation as pertains to DCS programs and services;
  
• Planning, organizing, and prioritizing work;
  
• Strong attention to detail;
  
• Excellent customer service skills

Ability to:

• Work without direct supervision;
  
• Me