Patient Care Coordinator - Venice & Englewood, FL

Connect Hearing Centers

Locations: Venice & Englewood, FL

836 Pinebrook Rd Ste D5 Venice, FL 34285

1720 S McCall Rd Ste H Englewood, FL 34223

 

Current pay: $16.50-17.50 an hour + Sales Incentive Program!

Hours: Monday-Friday 8:30am-5:00pm

 

What We Offer:

• Medical, Dental, Vision Coverage
• 401K with a Company Match 
• FREE hearing aids to all employees and discounts for qualified family members
• PTO and Holiday Time
• No Nights or Weekends!
• Legal Shield and Identity Theft Protection 
• 1 Floating Holiday per year

 

Job Description:

The Patient Care Coordinator (PCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Healthcare Professionals onsite, the PCC can provide support to referring physicians and patients. The PCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.

 

As a Patient Care Coordinator, you will:

• Greet patients with a positive and professional attitude
• Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
• Collect patient intake forms and maintain patient files/notes
• Schedule/Confirm patient appointments
• Complete benefit checks and authorization for each patients’ insurance
• Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
• Process repairs under the direct supervision of a licensed Hearing Care Professional
• Prepare bank deposits and submit daily reports to finance
• General sales knowledge for accessories and any patient support
• Process patient orders, receive all orders and verify pick up, input information into system
• Clean and maintain equipment and instruments
• Submit equipment and facility requests
• General office duti