Senior Manager, Alumni Engagement (Hybrid)

Company Description

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem was named one of America’s Most Responsible Companies in 2021 and 2023 by Newsweek and Statista, and one of America’s Best Employers for Diversity in 2021 and 2022 by Forbes and Statista. Adtalem’s family of institutions has more than 300,000 alumni and 10,000 employees. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.
 

Job Description

Opportunity at a Glance
The Sr Manager, Alumni Engagement will directly manage an active and supportive community that strengthens the alumni network through volunteer development, alumni services, alumni communication and outreach, educational programming, and events with the goal of continuous and meaningful involvement and engagement of alumni.

Reporting to the Vice President, Alumni Engagement, the Sr Manager, Alumni Engagement is responsible for the design, implementation and evaluation of progressive alumni engagement strategies that build enduring and mutually beneficial relationships, inspire loyalty and financial support, strengthen the institution's reputation, and engage our alumni in meaningful activities to advance those institutions. The ideal candidate will bring exceptional organizational skills, including expertise in project leadership and relationship management. He or she will have a demonstrated track record of building and maintaining a robust alumni program and must have the poise and ability to build relationships with multiple constituents, influence action, and achieve results. 

Responsibilities

• Implement a comprehensive and inclusive alumni strategy that engages alumni and creates rewarding experiences designed to foster lifelong connections between alumni and the institution.

• Develop and deploy activities valued by alumni, including event management, digital platforms oversite, and volunteer programs with outcomes focused on building relationships and brand loyalty.

• Work across functional areas to identify, recruit, and engage alumni in meaningful activities with students, staff, and each other to enhance admissions and student success and to advance the institution’s missions.

• Manage alumni engagement in the student experience, including managing online platforms for student mentorship and prospective student outreach and sourcing alumni speakers for student initiatives.

• Identify, cultivate, and steward alumni volunteers. Implement alumni awards and recognition program.

• Plan, organize, and help execute in-person and virtual alumni events such as alumni receptions, reunions, student events, campus visits, conferences, and graduation.

• Strategize, recommend and implement new tactics and initiatives to increase brand awareness and alumni engagement.

• Partner with global communications to share the story our alumni community.

• Support efforts to accelerate the brand strategy by sourcing and leveraging alumni stories to showcase our global community of lifelong learners.

• Coordinate and support communications for alumni, including university announcements, eNewsletters, alumni stories and profiles, social media posts, and online community group posts and announcements.

• Develop and manage an alumni leadership council/advisory board; design the group’s objectives, host regular meetings (virtual and in-person), record minutes, and report on activity and progress to university stakeholders.

• Ensure a positive online experience for alumni by working with the technology, marketing, and communication teams to ensure fresh, relevant content on alumni webpages and related online groups.

• Track alumni engagement and ROI, compile metrics and analytics, and prepare progress reports.

• Support efforts to maintain an up-to-date alumni database; provide reporting to university stakeholders when requested.