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MA

Specialist Client Solutions Team

Marsh McLennan
PolandRemotefull_timeVerifiedPosted 8 Apr 2025

About the role

<h2>Company:</h2>Mercer<h2></h2><p></p><h2>Description:</h2><p></p><p><span>Mercer is seeking candidates for the following position based in the Warsaw office:</span></p><h1></h1><h1><span><b>Specialist Client Solutions Team</b></span></h1><p><span> </span></p><p><span><span><b>Learn more about us:</b></span></span></p><p><span><span>Mercer, part of Marsh McLennan group, is a global HR consulting firm that advises clients on different aspects of human resources such as creating and managing remuneration systems and employee benefits, including employee insurance, healthcare, and retirement plans.  </span></span></p><p><span><span>With a diverse community of over 700 professionals from 26 nationalities in our Warsaw office. Specialist role in Client Solutions Team - CST, is a truly unique place. If you like genuinely multinational, multicultural and dynamic environment – this work offer is definitely for you. In this role you’ll have a chance to develop and maintain day-to-day relationships with Mercer’s clients and consultants in the compensation &amp; benefits area for respective markets. Join our world, where economics and empathy make a difference in people’s lives.</span></span></p><p><span> </span></p><p><span><span> </span></span></p><p><span><span><b>In this role you will be responsible for:</b></span></span></p><ul><li><span><span>develop and maintain day-to-day relationships with a portfolio of membership clients from European markets</span></span></li><li><span><span>addressing membership client's queries re. Mercer products/methodology and acting as first point of contact</span></span></li><li><span><span>providing support in terms of basic data <span>analysis/interpretation</span> to clients</span></span></li><li><span><span>delivering custom trainings, onboardings and Mercer tools demo to clients</span></span></li><li><span><span>coordinating client's participation in Mercer remuneration surveys, ensuring their timely and quality data submission</span></span></li><li><span><span>assisting consultants with sales activities (e.g. presentations, product information) and other ad hoc market requests </span></span></li></ul><p><span><span> </span></span></p><p><span><span><b>We would like you to have:</b></span></span></p><ul><li><span><span>1-3 years of experience in the areas of customer service</span></span></li><li><span><span>fluent English is a must</span></span></li><li><span><span>Proficiency in MS Excel</span></span></li><li><span><span>Very strong organizational and project coordination skills</span></span></li></ul><p><span><span> </span></span></p><p><span><span><b>What makes the ideal candidate</b> – <b>but not required</b></span></span></p><ul><li><span>communicative/fluent German</span></li><li><span><span>HR or Comp&amp;Ben area experience</span></span></li><li><span><span>Experience in sales and/or negotiations with Clients</span></span></li><li><span><span>Analytical skills and a strong focus to detail</span></span></li></ul><p><span><span> </span></span></p><p><span><span><b>We offer:</b></span></span></p><ul><li><span><span>Competitive salary based on the employment contract</span></span></li><li><span><span>Attractive benefits package</span></span></li><li><span><span>Office in a modern and comfortable building in Plac Zawiszy area</span></span></li><li><span><span>Excellent personal growth opportunities</span></span></li><li><span><span>Truly international environment</span></span></li></ul><p><span><span><b>Why join our team:</b></span></span></p><ul><li><span><span>We help you be your best through professional development opportunities, interesting work and supportive leaders.</span></span></li><li><span><span>We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.</span></span></li><li><span><span>Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.</span></span></li></ul><p><span><span> </span></span></p><p><span><span><b><u>Please send your application in English.</u></b></span></span></p><p></p><p></p><p></p>Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.<h3></h3><p></p><h3></h3><p></p>Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age

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