Group Manager Field Engineering

Overview

FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

Responsibilities

• Champion NY Operations’ strategic vision for field engineering excellence.
• Guide the field engineering team towards a trajectory of continuous improvement, aiming for minimal losses through effective risk partnership with CSTs and clients.
• Foster the team’s technical expertise and risk communication skills through hands-on coaching and targeted training opportunities.
• Optimize the return on engineering efforts by managing the team with a focus on efficiency and results.
• Harness all available resources to empower field engineers in devising and implementing innovative solutions to mitigate risks.
• Craft, execute, and oversee a field engineering business plan that resonates with our corporate goals and positively influences profitability, customer retention, and new business acquisition.
• Ensure the team’s objectives are in harmony with account team goals and that changes are adeptly managed at client sites.
• Uphold the integrity and uniformity of the team’s services, guaranteeing customer satisfaction through the delivery of high-quality and timely solutions.
• Safeguard client assets and FM’s interests by ensuring comprehensive identification and evaluation of potential loss scenarios by the team.

Qualifications

• A bachelor’s degree in an engineering or equivalent.
• A minimum of 7+ years of experience in loss prevention engineering is highly desirable or 2+ years of account engineering experience.
• A strong technical inclination, especially in managing high-challenge occupancies, is advantageous.
• Proficiency in dealing with natural hazards, particularly flood risk, is beneficial.

The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, generous health, and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. 

 

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.