Healthcare Subject Matter Expert

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

Over 30,000 organizations worldwide, including more than 100 companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.

About the Role

We are seeking a highly skilled and knowledgeable Healthcare Subject Matter Expert (SME) to join our dynamic Growth Team at Verkada, a leader in cloud-based security technology solutions. In this role, you will leverage your expertise in Physical and Cyber Security strategies on higher education campuses to provide strategic insights, enhance thought leadership, guide product development and integrations, and support sales and strategic customer engagements. Your deep understanding of security best practices, cutting-edge technology, key stakeholders and customer needs will be pivotal in helping customers achieve value from their technology investments, while shaping the company’s offerings and positioning in the marketplace.

With a background in leading security strategy in higher education, your understanding of security policy mandates in higher education (e.g. infrastructure security, access control, acceptable use, audit preparedness) and the many stakeholders across safety, facilities and IT will provide thought leadership and strategic discussions with higher education clients moving from reactive to proactive security: establishing baselines, better detection, monitoring and response. Your expertise in how to modernize not only security technology, but network & endpoint tools will allow you to communicate how higher education clients can build a foundation for stronger campus security and many of the security improvements auditors / compliance bodies often look for (e.g. unified monitoring, consistent configuration, fewer vendor-sprawl exposures).

This role is remote U.S.

What You'll Do

• Strategic Guidance and Thought Leadership: Serve as the company’s expert on industry trends, emerging threats, security technologies, and best practices. Provide thought leadership through white papers, webinars, and presentations at law enforcement and security industry events.
• Product and Solution Development: Collaborate with product management and engineering teams, and key integration partners to help shape the development of new products and enhancements. Translate market and customer needs into actionable product/integration requirements.
• Marketing and Field Event Guidance: Collaborate with our marketing teams to help shape effective campaigns to enhance customer experience and engagement. Give guidance on industry events, groups, and associations that should be supported. 
• Customer Engagement and Support: Act as a trusted advisor to customers and prospects, helping them understand how our security technologies can solve their business challenges. Provide pre-sales support, discussions on cyber and physical security, and security on higher education campuses,, and post-sales guidance.
• Channel Enablement and Partner Co-Marketing: Working with key partners to speak on industry best practices and collaboration on solutions that best meet customer needs.
• Market Research and Competitive Analysis: Conduct in-depth research on market trends, competitive products, and customer needs to ensure our security solutions are aligned with industry demands and ahead of the competition.
• Sales Enablement and Training: Develop and deliver training materials, technical content, and sales tools to enable the sales team to communicate the value proposition of our products to customers effectively.
• Internal Knowledge Sharing: Share industry insights, best practices, and technical expertise across the organization, ensuring alignment between all teams (sales, enablement, marketing, engineering).
• Compliance and Regulatory Expertise: Stay up-to-date with security standards, regulations, and compliance frameworks relevant to our industry. Advise the company on compliance requirements for security technologies.
• Customer Presentations, Channel Co-Marketing and Demos: Lead presentations, product demonstrations, and briefings with customers and prospects, ensuring the value and