Sr. Market Manager (Washington, DC)

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Sr. Market Manager (Washington, DC)

The Senior Market Manager’s primary responsibility is to develop and maintain a relevant, attractive and competitive portfolio of hotel and property products for Expedia Group's fast-growing global customer base within their assigned territory.

In doing so, you will also continuously work with Expedia Group's property partners to help them maximize the production potential from their participation in the Expedia Group marketplace by smartly utilizing the power of Expedia Group’s unique data insights, marketing, distribution and revenue management toolset.

The team ensures that Expedia Group's global customers always find the most suitable property for their dream trip wherever they want to go, and that our hotel partners can effectively and efficiently reach Expedia Group’s full breadth of global traveler demand.

What you'll do:

Consistently using data specific to your market available in Expedia’s proprietary market insights and activity prioritization, and demonstrating local market knowledge, Senior Market Managers will:

• Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities)

• Build the portfolio of local hotel partners by introducing prospective partners to Expedia’s marketplace and facilitate their onboarding process

• Ensure that partner hotels’ products (content, rates and availability) are consistently optimized on the Expedia Group sites to maximize customer conversion

• Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs

• Secure seasonal deals and promotions within the guidelines set by management to support the brands’ merchandising and marketing efforts.

• Continuously promote and develop hotel partners’ high engagement with Expedia’s full suite of:

• Unique market insights (partner reports, competitive data, key performance drivers)

• Revenue management tools (dynamic promotions, packages, fenced deals, mobile)

• Marketing and merchandising opportunities

• Specialized brands (e.g. Hotwire, MediaSolutions) potential opportunities

• Self-service tools (Expedia Partner Central)

• Represent Expedia in the local market, build Expedia’s company profile with key local influencers (e.g. tourism bureaus, hotel associations, etc.) and provide expertise to the local industry

• Supply to cross-functional Expedia business initiatives; through initiation and planning stages to actively anticipate market impact and roll out plans

• Provide ongoing input to senior management in developing effective and scalable solutions to improve process efficiencies

• Provide coaching to colleagues (peers, Associate Market Managers, Market Associates) on standard methodologies

• Other reasonable duties, as assigned

Who you are:

• 4-6 years' experience

• Approximately 20 – 30% of travel for market visits

• Please note, we also utilize highly effective video and social technologies that can allow employees to optimize their commitment to travel, communication and collaboration

Drive for Results

• High impact personality: intellectual agility, entrepreneurship, compassion in relationships, great teammate

• Hungry, determined, motivated, willing to take action and results-focused

• Organization and time management skills, rigor, attention to details

• Proven follow-up/persistence when facing challenging situations

• Ability to multi-task effectively and be able to change gears quickly

Strategy Execution

• Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals and/or strategic objectives set by LPS leadership team

• Relationship Management

• Relationship builder; ability to earn the confidence of other