Financial Counselor

General Information

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Work Location: Los Angeles, USA Onsite or Remote Fixed Hybrid Work Schedule Monday - Friday 8am-5pm Posted Date 12/27/2024 Salary Range: $29.42 - 42.14 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 21365

Primary Duties and Responsibilities

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The Semel Institute for Neuroscience and Human Behavior is seeking to hire a full-time Financial Counselor to join the Department of Psychiatry. Primary duties include:

• Obtaining or clarifying all financial and demographic data of patient
• Liaison between patients, physician’s office, and other hospital departments
• Reviewing accounts for any changes in status (e.g. insurance fees)
• Arranging for self pay deposits and secure sponsorship
• Screening patients to determine eligibility for government assisted programs
• Assisting patients with billing inquiries
• Other duties as assigned 

Salary: $29.42/hr - $42.14/hr

Job Qualifications

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• Previous experience working Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations
• Sufficient typing skills
• Minimum 2 years experience obtaining insurance benefits, eligibility and authorizations
• Knowledge of Microsoft Word, windows, Outlook e-mail and basic knowledge of PC applications
• Knowledge of NPBHS and Medical Enterprise supported services, Care Connect (EPIC) systems (highly preferred)
• Ability to perform the functions of patient encounters, registration and appointment scheduling using a computerized system
• Ability to perform responsibilities with frequent interruptions and/or distractions.
• Skill in performing basic arithmetic operations such as adding and subtracting to determine financial eligibility or required deposits
• Working knowledge of various departments, patient related policies and procedures, as well as a thorough understanding of the University system and it’s services and programs (preferred)
• Strong communication skills to interact diplomatically with persons of various social, cultural, economic, and educational backgrounds

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if