Field Service Technician

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Team Leader

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Summary

The Field Engineer develops practical and innovative ways to identify and meet goals.  In this role you are responsible for work that is less defined in scope, utilize your understanding and experience to execute business objectives, and have the ability to effect short-term and some long-term business goals. This position has a solid line reporting to the Field Services Gulf’s Area Manager.

Responsibilities

As the Field Engineer, you will:

• Serve as the primary on-site representative to the ABB end customer/user and other ABB field personnel.
• Preserve ABB’s Safety Culture on every aspect and as first priority, in the field and always keeping an eye on co-workers.
• Occasionally have additional team leader administrative responsibilities to coordinate internal field service activities.
• Perform duties as the Project Manager for all assigned ABB product lines and assist the customer with technical understanding of the operation, maintenance, and trouble-shooting of multiple types of ABB products.
• Review effectiveness of maintenance actions to identify training needs.
• Assist customer with improving reliability and reducing cost of ownership.
• Provide single point of contact to the customer, customer team, and all other ABB stakeholders.
• Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support.
• Assist customer with spare parts ordering, issues resolution, and provisioning.
• Perform collateral duties as assigned to meet business needs as they relate to EHS, Quality, Integrity, etc.
• Perform duties in Power Delivery, Medium & Low Voltage Electrification, Drive systems, Control Systems, etc.

Minimum Qualifications/Requirements

• Bachelor’s Degree on Electrical Engineering from an accredited university or college (or a High School Diploma / GED with a minimum of 4 years of experience in a support or field engineering position).
• Minimum of 3 years of experience in an electrical field engineering role including a minimum of 3 years of experience performing power systems analysis and a minimum of 1 year of experience in customer support and the development of successful customer relationships.
• Ability and willingness to travel 60% - 80% of the time within TX, LA, MO, OK, AR, KS, AL, MS, TN regions.

Technical requirements

• Experience with various electrical controls (power delivery) and systems to include:
  • Mid-Voltage Switchgear
  • Low-Voltage Switchgear
  • Motor Control Center
  • Transformers Test & Maintenance
  • Automatic Transfer Switches
  • Wiring Diagrams: one line electrical drawings
  • Blueprints & Schematics
  • Relay Testing & installation (preferred)
  • Instruments; PLC’s & DCS (preferred)
  • Variable Frequency Drives (preferred)

What's in it for you

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age,  race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with