Manager - Microsoft Dynamics 365 platform

Job Description & Summary

Do you want to drive major (digital) transformations at top international clients using Microsoft Dynamics 365 Finance & Operations and/or Customer Service, Contact Center and Field Service? Do you seek the chance to continuously develop yourself and rapidly advance within a global international organization?

Then take up the challenge as a Manager - Microsoft Dynamics 365. 

Your challenges as a Manager 

PwC is rapidly developing into a pioneer in (digital) transformations with Microsoft Business Applications, including the Microsoft Dynamics platform. 

As a Manager, you - together with the team - ensure the successful implementation of customers’ (digital) transformations. You collaborate with highly qualified professionals from different areas of expertise within PwC, so you come in contact with different fields and sectors. As a domain or industry specialist in Dynamics 365 Finance & Operations, Customer Service, Contact Center and/or Field Service, you possess the expertise to develop effective strategies and engage in meaningful discussions with key stakeholders and manage projects at customer organizations. It is therefore crucial that you have a deep understanding of the customer's business processes, needs, and challenges to translate them into an optimal Microsoft solution. You design and implement these solutions together with your project team, in which you take the final responsibility for the project’s content success. 

In addition to your responsibility in managing teams and effectively leading complex programs/projects, you also make an active contribution to business development and the growth of our Dynamics 365 practice. Based on your expertise, you take the lead in building and maintaining excellent customer relationships and acquiring new assignments.

The team

You are part of a dynamic team full of ambitious and driven professionals. Everyone is 100% committed to making the projects at the client a success, but this does not come at the expense of the good and people-oriented atmosphere. In addition, you work together with highly qualified experts from other disciplines within PwC during the projects, both nationally and internationally. This offers many opportunities to continue to develop yourself and to grow quickly within our international organization.

Does this sound like you? 

You are an experienced Microsoft Dynamics 365 Finance & Operations and/or Customer Engagement consultant who also has knowledge of adjacent applications/ISVs within the Microsoft Dynamics and Power Platform ecosystem. You like challenges and have the ambition to continuously develop yourself and your colleagues, in order to achieve the best team performance.

More about you: 
• You have at least 6 years of experience in transformations/implementation with Microsoft Business Applications, specifically Dynamics 365 Finance & Operations, Customer Service, Contact Center and/or Field Service, as well as the Power Platform;
• You have experience with international ERP implementations based on global templates and local deviations;
• You have completed a university education;
• You are a functional expert within Microsoft Dynamics 365 Finance & Operations, Customer Service, Contact Center and/or Field Service; 
• You have a strategic mindset and do not lose the main goal despite all the details;
• You have the soft skills to identify issues with our customers and address them appropriately based on a strong customer relationship;
• You have strong analytical skills; 
• You speak and write English fluently; Dutch is an advantage; 
• You live in the Netherlands; 
• You stand firmly on your own two feet and are not afraid to speak your mind. 

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