Maintenance and Contract Manager 6-month Fixed Term

Earn circa: £50,000 pa (depending on skills and experience), plus 34 days leave (including bank holidays and a me day) with family friendly policies

6-month Fixed term, full time (37.5 hpw)

Working from our Durham or Newcastle upon Tyne office

We can’t offer a CoS for this role

Home, a place where you belong

Make a real difference to people’s lives.

As a Maintenance Contract Manager, you’ll play a pivotal role in coordinating contractors and stakeholders to ensure homes are safe, well-maintained, and compliant. If you're ready to lead with confidence and drive continuous improvement, this is your opportunity to make a real difference. You'll be at the heart of delivering high-quality outcomes, with the satisfaction of seeing the results of your work every day.

What you’ll do

• Lead and manage contractor relationships to ensure consistent delivery of high-quality services and customer satisfaction 

• Resolve contractual disputes and complaints efficiently, maintaining a focus on fair outcomes and service continuity

• Monitor and report on contractor performance against agreed KPI's, driving accountability and continuous

   improvement

• Collaborate with internal teams and external partners to identify and implement service enhancements

• Oversee contract budgets, ensuring financial control and value for money across all service areas

Why join us

You’ll be part of a team that’s passionate about making things better for our customers. We’ll support you to grow your skills and take on new challenges. Be part of one of the UK’s top 10 Great Places to Work!

You have

• A RICS or CIOB degree accredited Building Surveying degree or similar qualification, or strong equivalent experience built up through your working profession (that can be evidenced)

• Strong knowledge of housing, building legislation and compliance

• Experience of managing contractors and resolving disputes

• Confidence using data to drive decisions and performance

• An experienced people manager

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

 
The practical bits

• You’ll work Monday to Friday.

• You’ll work core hours between 08:30 to 16:30 with flexibility built in

• We typically work on a hybrid basis with 2 days per week in our Durham or Newcastle upon Tyne office, with the rest from home.

• You need a vehicle insured for business use, and we pay your mileage

• You need a Basic DBS check that we pay for.

What’s in it for you?

• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more

• Matching pension contribution (up to 7% and life insurance of 3x basic salary)

   

• 800+ discounts on shops, holidays, days out, tech and more