Portfolio Director

<h3>Company Description</h3><p>Version 1 is ranked the #1 Best Large Workplace in Ireland, 3rd Best Large Workplace in Tech in the UK and 10th on Glassdoor's 2023 Best Place to Work UK List.</p><p>With over 25 years in the IT industry we continue to be trusted by global brands to deliver IT solutions that drive customer success. </p><p>Version 1 is not just a Microsoft Gold Partner, an AWS Premier Consulting Partner and an Oracle Platform Partner; we are also an award-winning employer and our employees are at the heart of Version 1. We invest in a strong culture of wellness through programs that help our employees create their journey toward optimal wellbeing. This framework is based on the ‘Strength in Balance‘ theme and this seen again in our Diversity, Inclusion and Belonging Team motto “Bring Your Difference“.  </p><p>It is a position with excellent career prospects, suitable to someone looking to make the next step up in their career and that is seeking to work with new technologies and drive our ambitious development team members to new heights.</p><h3>Job Description</h3><p>The Portfolio Director role has overall responsibility for Public Sector customer engagements for one or more customers (either resource augmentation engagements or project delivery responsibility) and will direct the team involved in these engagements, to deliver the required outcome, and in so doing, deliver the required Projects operation gross profit (GP) target.</p><p>The Portfolio Director will support the delivery team while generally delegating the responsibility for project delivery (timeline, scope, budget, customer expectations) to a Project/Programme Manager. They will retain the accountability for quality outcomes.</p><p>The Portfolio Director requires a close working relationship with Commercial (Customer Success, Sales), Workforce Management (Talent Acquisition, Talent Development, Human Resources), Finance and Delivery teams. The successful candidate will have strong organisational skills, is comfortable working with numbers and forecasting, and enjoys building relationships within and outside of their team.</p><p>The Portfolio Director is responsible for keeping the strategic triangle in balance achievement of agreed GP targets.</p><ul><li>In addition, the role is responsible for the attainment and retention of customer satisfaction during the project engagement where this is an initial/only Version 1 engagement. The Portfolio Director is also charged with the commercial responsibility of creating new opportunities within his/her customer set. This will entail the selling/creation of opportunities to keep Version 1 engaged with the customer ideally in a more strategic value add role. Finally, they are responsible for ensuring a smooth, seamless transition into Support or Managed Services/SRG (as applicable) once the project is complete.</li><li>The Portfolio Director will escalate issues or seek the involvement of appropriate Version 1 stakeholders when required. The Portfolio Director will be expected to exercise sound judgement when the Commercial team need to be involved in a commercial opportunity, when an issue needs to be escalated to the Practice Head or Version 1 director level and when SRG or SDMs need to be involved (consulted/mobilised).</li><li>This role carries with it the implicit obligation to promote and deliver on both the Consulting and Version 1 corporate agenda. As a key part of the management team, the Portfolio Director will champion the Core Values and will support operations (reporting, controls, forecasting inputs and overall governance).</li><li>The Portfolio Director is required to work closely with the Commercial team. They should actively drive demand across their customer base to develop new and existing opportunities. They should also support efforts to challenge for new opportunities. This may include bid work, proposition development, creating reusable collateral and participating in Sales meetings with customers/prospective customers.</li><li>Resource planning and management including roll-on and roll-off of resources, raising RFRs, and ESRs as appropriate.</li><li>Staff Engagement and management (General communication to teams to update and enforce company themes, meeting and supporting team members as required).</li><li>General administration for staff where there’s line-management responsibility (e.g. Quarterly Reviews and various approvals)</li><li>The role may include an element of charged activity where the experience and expertise aligned with customer knowledge make them a suitable trusted advisor.</li><li>The Portfolio Director is a key member of the Management team, collectively leading on growth, customer satisfaction and staff engagement in Ireland.</li></ul><p><strong>Responsible for:   </strong></p><ul><li>On time, on budget (GP) project deliverables for ‘owned’ customer projects (although this responsibility is devolved to the Project/Programme Manager at individual