Scrum Master Senior

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Scrum Master you will join the Policy Modernization journey. We are building the first scalable Insurance Auto Policy product on Guidewire with integrations to multiple on premises and off premises vendors and creating the first unified Digital experience. This position plays a vital role towards enabling teams to build resilient application in an iterative agile development process. This role will work with multiple IT teams across the enterprise to enable the delivery of the solution in a complaint manner. Calling scrum master’s that are incredible coaches that have the art to build high performing teams with positive energy along with problem solving abilities.

The right candidate would have good planning, understanding ecosystem of software development and strong analytical skills. Understanding business auto business would be an added benefit. We believe in taking calculated risks to move forward to achieve business objectives with time sensitive delivery execution and the zeal to experiment & learn with a passion to drive solutions. They would also be a self-starter who can collaborate towards building a “One team” spirit with continuous improvement.

Responsible for ensuring teams and programs live Agile values and principles and follows processes and practices that the teams agree they will use within Agile (i.e. Scrum, Kanban, SAFe, etc.) frameworks to self-organize while delivering value to customers. The Scrum Master is a true leader and champions the Agile approach through effective guidance, coaching, education and through removal of impediments to team progress. This role is responsible for building high-performing teams focused on constantly improving team dynamics and performance. Scrum Masters at the Senior level demonstrate a deeper understanding of Agile delivery, product knowledge, complexity of building relationships and the ability to influence multiple teams and practices.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position.

What you'll do:

• Provides hands-on facilitation of major Agile ceremonies across multiple development teams; consults and coaches teams (including the Product Owner) to support a smooth transformation to Agile practices.

• Enables continuous improvement and facilitates communication across teams to proactively manage dependencies and remove impediments and establish standards for Agile processes and tools.

• Supports efforts to resolve systemic impediments that continually block teams within their organization.

• Supports and educates product owners and product managers, especially with respect to refining and managing the product backlog and decision making.

• Ensures effective communication within and across teams and Programs; schedules and facilitates multi-functional meetings, and ensures appropriate progress tools, information radiators, and reports effectively provide visibility on team’s (or multiple teams’) or Program’s progress/productivity.

• Performs risk, issue, and dependency management for the teams and/or program and ensures compliance with company and regulatory policies and procedures.

• Ensures release management practices align to enterprise standards and leverages existing change management routines as needed.

• Acts as Agile SME to teams, departmental teams, product owners, and management. Participates in Scrum Master community of practice and mentors other Scrum Masters.

• For technology related efforts: Understands release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and guides team on using them.

• Actively participates in Community of Practice discussions across different functional areas and Agile Release Trains (ARTs), as well as facilitates sessions on different topics of interest across the community

• Adheres to Enterprise Project management Office (EPMO) processes, procedures, controls, standards, tools and templates (as the need arises).

• Ensures risks associated with business