Customer Logistics Associate II

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Job Description:

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days

• 401 (K) Savings Plan with a company match

• Discounted employee stock purchase options

• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

• All major holidays paid and Paid time off within your first year

• Up to 12 weeks paid maternity leave

If you would like more details about this role and other similar positions check out the video below:

https://www.youtube.com/watch?v=s8XKSX30dbc

Summary
Provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area

Essential Functions

• Payroll/Billing

• Complies with all Safety Maintenance and Compliance. DOT log review, preparation and submission. Conducts Safety Training/Orientations. First point of contact for collisions and injuries. Updates/Maintains STAR. Conducts safety meetings in conjunction with other management

• Handles front line customer requests; identifies and elevates any customer issues if needed. Acts as a liaison between hourly workers and management. Elevates any employee relations issues as appropriate. Quality Assurance. Dispatch/Routing. Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs). Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)

• Maintains location A/P log

• Supply/uniform ordering

• Maintains all attendance/vacation records for hourly employees

• Key Performance Indicators (KPI) reporting to Manager prior to distribution

Additional Responsibilities

• RD 2000 Responsibilities

• SOX invoice reconciliation preparation for approval at the highest level

• Recommends location process initiation and/or improvements needed

• Any location specific requirements may be required

Skills and Abilities

• OtherAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• OtherAbility to work independently and as member of a team

• OtherFlexibility to operate and self-driven to excel in a fast-paced environment

• OtherCapable of multi-tasking, highly organized, with excellent time management skills

• OtherDetail oriented with excellent follow-up practices

• OtherMust possess strong verbal and written communication skills internally as well as externally

• OtherAbility to prioritize, organize and accomplish work

• Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred

• Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred

• Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Qualifications

• H.S. diploma/GED required

• One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required

• One (1) year or more Experience in a customer service environment required

• Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred

• Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred

• Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred