Risk and Safety Manager (Paris)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. 

• Our Mission: “Create the Extraordinary”

• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. 

JOB SUMMARY

To develop, organize and maintain the company’s Risk Management Program. Deal directly, as a company representative, with guests in complaints, accidents, and injuries. Maintain a proactive approach to minimize guest accidents through direct liaison with Risk & Safety Supervisor.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Ensure that unsafe conditions affecting guests are identified and corrected promptly.
• Review all accidents and incidents involving guests and team members and assign to the Risk & Safety Coordinator
• Oversee the Risk & Safety Supervisor for each resort.
• Conduct investigations of all reported guest claims to minimize liability to the company.
• Take photographs and statements from guests and witnesses if necessary.
• Collect and secure evidence.
• Analyze investigations to ascertain causes and recommend preventative measures.
• Participate in settlement negotiations with guests and/or their counsel.
• Coordinate/follow-up/respond to guest claims.
• Oversee accurate and prompt payment of guest claims.
• Compile and distribute required accident reports. Maintain files and records to include guest accidents, injuries, and claims.
• Chair Monthly Safety Meetings and track Aclaimant usage for your properties
• Maintain Light Duty program within the company guidelines for workers compensation
• Must be able to perform all of the above in a Customer Service’s friendly environment.
• On-Call status, 24 hours a day, 7 days a week.

WHAT YOU WILL NEED

• High School Diploma or equivalent required
• College degree in Business, Criminal Justice, Risk Management/Finance or related field preferred
• 2-5 years of Hotel / Casino Leadership experience preferred.
• At least 3 years of supervisory experience is required.
• Strong background in the gaming industry, Safety, and Insurance is preferred.
• Strong computer knowledge of word processing is required.
• Knowledge of laws and regulations affecting casualty claims is preferred.
• An understanding of OSHA regulation and compliance is necessary.
• Ability to communicate in English is required.
• Strong guest relations skills are required.
• Must be able to communicate well in person, on the telephone, and in correspondence.
• Must be able to deal with insurance companies, legal representatives, and guests.
• Must be able to administrate and monitor the progress of each claim.
• Must be able to prepare and document claims releases.
• Customer service mentality
• Outstanding character and integrity
• Must have demonstrated experience successfully developing and leading safety programs in medium to large organizations.
• Possess a charismatic and naturally outgoing personality.
• Must be a dedicated team player working toward a common goal.

ADDITIONAL REQUIREMENTS

• Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees, or cold as low as 10 degrees.
• Must be able to respond calmly in crisis and stressful situations a