Office Experience Director

Nasdaq is a unique company, sitting at the intersection of technology and capital markets, with a corporate purpose to advance economic progress for all. Here, we work very hard and take our responsibilities—to customers, to the global community and to each other—seriously. We have to. We have big ambitions. And the work we do is mission-critical to the world’s financial infrastructure and creating more equitable economies.

The People Experience team is looking for a high-energy leader who is excited to re-imagine and redesign the hybrid experience of working in a Nasdaq office. This is a highly collaborative role, building partnerships across many departments to create a unified approach for our 60+ global offices. We are looking to build employee engagement for our hybrid approach, ensuring our time at the office is as productive as it is meaningful.

The ideal candidate will have proven experience in a project management role, with a special focus
on human resources, executive influence, and interdepartmental collaboration on a global scale.

Objectives of this Role:

• Understand employee needs and wants. Using a variety of quantitative and qualitative approaches, create a deep understanding of what experiences our offices need to facilitate, with a view toward both global consistency as well as local differences.
• Oversee the office experience budget in partnership with Site Leaders. Through prioritization and financial analysis, develop the business case for proposed cultural experiences in the office.
• Design and oversee meaningful office experiences. Working with Site Leaders, Office Engagement Coordinators, People Strategy Partners, Employee Networks, the Purpose team, Marketing & Communications and others, design a regular cadence of both whole office events (e.g., Town Halls, hackathons, community volunteering days, seasonal celebrations) as well as team-based / employee-designed experiences (e.g., sports teams, book clubs, photography clubs)
• Optimize operational touchpoints. Some examples include providing playbooks for Site Leaders and Office Engagement Coordinators to execute on globally-coordinated office events; collaborating with the Facilities and Branding teams to design a variety of large and small collaborative spaces in offices; working with Corporate IT to ensure the availability of tools and technologies needed for collaboration. 
• Design a global approach to local onboarding of new hires, in partnership with local teams to deliver e.g., Security, Facilities, CIT, People Strategy Partners. (This is to supplement on a local level our existing global/regional onboarding program)
• Monitor and address office engagement and manage a global office engagement budget, in partnership with local Site Leaders.
• Convene and facilitate a global network of Site Leaders (senior leaders responsible for their local office). Partner with site leaders to drive and execute against site-by-site engagement plans, i.e., townhalls, events, activities, communication/branding and share best practices globally.
• Convene and facilitate our global Office Manager network (administrative professionals who executive on local site needs)
• Monitor site attendance supported by an Office Experience Analyst and local Office & Engagement Coordinators, and where needed, design interventions to bring office attendance up to the required level.
• Manage an Office Experience Analyst and ensure the role provides excellent execution support 
• Lead a team of Office Engagement Coordinators. Locations TBD.

Skills and Qualifications:

• 8+ years in a HR, project management, or people management role
• Proven experience organizing and guiding multiple teams and departments
• Excellent communicator in written and verbal form
• Extremely versatile, dedicated to efficient productivity
• Experience with data analysis
• Experience with budget management
• Consulting experience with a focus on operations management
• Proven success in a project coordination role
• Nimble business mind with a focus on developing creative solutions
• Strong project management skills, with a focus on interdepartmental communication

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabil