Sample Assistant

Salary Range $40,000 - $50,000*

Job Description:

Who We Are: 

Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. 

On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

 

Role Summary: 

Saks Fifth Avenue adds thousands of new items to Saks.com each week and the Sample Assistant owns the physical movement and systemic movement of the digital product assets (copy attributes and physical samples) through the pipeline. Following the lead of and partnering closely with the Product Supervisor, the Sample Assistant is responsible for the organization and inspection of product samples and tracking the shoot lifecycle of the product for an assigned area of business. The Sample Assistant is also responsible for communicating with vendors and buyers, requesting and validating copy attributes, ultimately pushing all items through the digital item lifecycle.

Cross-functional partners at this level include:

• Merchandise Assistants / Assistant Buyers

• External Vendor Account Reps

• Item Setup / Copy Associates

• Studio / Photography Managers

• Receiving Team

Key Qualifications: 

• BA/BS

• Responsible for the physical organization of the sample closet including organizing samples by turn-in schedule or any other configuration as directed by the Product Supervisor

• Track the whereabouts of samples – check items in when arriving at studio, check products out for photo shoots, check back in after shoot

• Fill in incomplete areas in the product copy sheet by getting information off the physical sample; check copy sheets into the tracking system

• Check sample against ordered item to make sure it is the same and free of defects; report any item issues to the Product Supervisors and Merchandising Assistants

• Track item issues by vendor and provide report to Manager on a quarterly basis

• Pack / unpack samples

• Timely return samples back to vendors and FC and provide tracking information as needed

• Keep samples clean / tagged

• Prep samples for turn-in meetings

• Assist in the transport of samples to the corporate office when needed

• Support the Product Supervisor/Manager as needed on ad hoc projects

• Entry-level position but must demonstrate a strong passion for retail operations

• Keen eye for details, strong organizational skills and passion for documentation and process

• Competent with Google Suite, Excel and MS Word

• Team player with self-confidence, assertiveness and personal motivation

• Ability to multi-task / manage multiple projects with concurrent deadlines

• Ability to respond positively and act with a sense of urgency to challenging work and deadlines

• Positive attitude and can manage the repetitive nature of the role

• Work as an integral part of a talented team in a fast-paced, proactive environment with collegial / partnership approach

• A passion for product and always exceeding internal and external customer expectations

• Passionate about making Saks.com the premier luxury fashion destination

 

Role Description: 

• Responsible for the physical organization of the sample closet including organizing samples by category, turn-in schedule, and priority

• Manage sample logistics that include but are not limited to keeping accurate records of all incoming and outgoing samples and owned merchandise while cros