Coordinator Retail Admin

The Retail Administration Coordinator will work closely with the Sales team, Retail team, our Retail Customers; this position is responsible for compiling, communicating, tracking and problem-solving the allocation process internally and externally. The incumbent also supports the cyclical deadlines by authoring, reviewing and revising documentation that will be used in the field to execute our contracts. Changes happen frequently and this position must track all changes, flag any discrepancies or potential challenges, in order to resolve before communications are released externally.

• Manage end to end allocation request process.
• Track and maintain intricate detail and exceptions by retailer.
• Work collaboratively internally to respond to customer service needs.
• Author detailed documentation and instructions for internal and external use.
• Support Sales and Retail teams in revenue producing initiatives.
• Contribute to analysis, review and improvement of internal guidelines.
• Develop positive relationships with customers via direct communication.
• Ability to learn new, custom software systems for planning, research and analysis projects.
• Prioritize multiple, time sensitive projects, manage and meet competing deadlines.
• Ability to learn new, custom software systems for planning, research and analysis projects.
• Handle ad hoc projects as assigned by manager.
• Other duties as assigned

Education

• High School Diploma/GED

Work Experience

• 2+ years' experience working with project management software is desired CPG experience a plus.

Knowledge, Skills and Abilities

• Must be highly proficient with MS Office Suite. 
• Professional demeanor and positive attitude. 
• Ability to work in fast-paced environment and adapt to last minute changes. 
• Strong communication skills – verbal and written. 
• Strong judgment and decision-making.

Physical

• Seeing

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