About the Team

The Sales compliance team is responsible for designing and ensuring effective controls across DoorDash’s sales organization. The team has 3 functions - Contract Operations, Commercial Operations and Controls. The Sales Compliance team is part of the larger Sales Strategy & Operations team which accelerates productivity and develops go-to-market strategies and processes to support our sales organization. This group builds the engine and foundation for DoorDash to achieve the best selection for our platform and grow revenues across all business lines.  

About the Role

The Sr. Manager, Contract Operations, will be working cross-functionally with our product, business transformation, and legal teams to develop and implement contract management processes and best practices. You will continue to build the framework for contract compliance at DoorDash and make sure the processes implemented are scalable. A successful Sr. Manager will be able to develop strong relationships cross-functionally and implement all contracting tools used at DoorDash. You will report into the Director, Sales Compliance on our Sales Compliance team in our Sales Strategy & Operations organization. Once our offices reopen, we expect this role to be hybrid with some time in-office and some time remote.

You’re excited about this opportunity because you will…

• Lead the IronClad CLM implementation including requirements gathering, design, testing and release. 
•  Manage existing configurations for contracting tools and drive continuous improvements to make the contracting process more efficient
• Ensure integrations with other systems such as salesforce are maintained and optimized
• Define the CLM development and change management processes 
• Define the CLM release management process across multiple teams and be responsible for driving a release cadence 
• Engage with internal auditors and data security teams as needed
• Be responsible for defining and maintaining SLAs  

We’re excited about you because…

• You have a Bachelor’s degree and 8+ years of relevant experience building contracting systems and processes
•  You have 5+ years of experience managing a high performing team
• You have implemented CLM systems and have a deep understanding of the order to cash process and how contracting fits in that 
• You have experience leading complex and highly cross functional projects, communicating key updates and dependencies to senior management
• You have experience with change management best practices 
• You have experience troubleshooting technical issues and are able to problem solve across multiple systems such as salesforce, CLM, in-house systems to get to the root cause

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women,