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Clinical Insights Manager, Ultrasound
Boston ImagingUnited Statesfull_timeVerifiedPosted 26 Dec 2024
About the role
Clinical Insights Manager, Ultrasound
Considering all locations with access to a major airport.
WHO WE ARE:Boston Imaging is the US headquarters for sales, marketing, service and distribution of all Samsung digital radiography and ultrasound systems. Our advanced medical technologies are used worldwide in leading healthcare institutions, helping providers enhance patient care, improve patient satisfaction, and increase workflow efficiency. Samsung is committed to being a leader in the field of healthcare imaging.Samsung is a growing presence in the radiology field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. The full range of Samsung imaging solutions includes Ultrasound, Digital Radiography, and mobile Computed Tomography (mCT). Samsung aims to become a global leader in the medical imaging space and is investing heavily in developing innovative, advanced imaging technologies that will improve the quality of people's lives. Samsung keeps a constant eye on the always-evolving, ever-changing imaging industry. By continually enhancing current product lines and seeking to develop new technologies, Samsung is at the forefront of the imaging frontier.
ROLE DESCRIPTION:Responsible for coordinating and conducting internal and external evaluations that provide clinical and technical feedback to enhance development and improvement of products and services. Lead high profile product demonstrations and support KOL development in the USA. Software Validation and Image Optimization are also part of this role. This position requires up to 70% travel.
Considering all locations with access to a major airport.
WHO WE ARE:Boston Imaging is the US headquarters for sales, marketing, service and distribution of all Samsung digital radiography and ultrasound systems. Our advanced medical technologies are used worldwide in leading healthcare institutions, helping providers enhance patient care, improve patient satisfaction, and increase workflow efficiency. Samsung is committed to being a leader in the field of healthcare imaging.Samsung is a growing presence in the radiology field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. The full range of Samsung imaging solutions includes Ultrasound, Digital Radiography, and mobile Computed Tomography (mCT). Samsung aims to become a global leader in the medical imaging space and is investing heavily in developing innovative, advanced imaging technologies that will improve the quality of people's lives. Samsung keeps a constant eye on the always-evolving, ever-changing imaging industry. By continually enhancing current product lines and seeking to develop new technologies, Samsung is at the forefront of the imaging frontier.
ROLE DESCRIPTION:Responsible for coordinating and conducting internal and external evaluations that provide clinical and technical feedback to enhance development and improvement of products and services. Lead high profile product demonstrations and support KOL development in the USA. Software Validation and Image Optimization are also part of this role. This position requires up to 70% travel.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned
- Maintain a deep understanding of the Ultrasound industry and the challenges faced by Sonographers and clinicians, for the USA sales and support teams.
- Help support high profile demos in terms of both execution and strategy
- Apply clinical and technical expertise to observe workflow and system functionality in a clinical setting. Working directly with the United States current customer base, through a parallel collaboration with Clinical Marketing Managers and Product Managers
- Provide input on future upgrades and enhancements as a direct result of customer and competitive feedback
- Contribute to clinical aspects of product design to meet evolving customer needs
- Collaborate with Product Managers and Engineering to help facilitate the best and most attainable solutions for an optimal product release
- Insure IRB compliance in evaluating pre-market technologies internally and during external evaluations
- Provide product guidance to marketing, education, sales and clinical application teams
- Identify opportunities, develop and implement plans that demonstrate the added clinical value of Samsung Healthcare technologies
- Continually monitor North American market to determine clinical market trends and key requirements for product development to maintain a leadership position in defined modality
- Interface with Engineering, Regulatory, Sales, Operations, Applications, and Service teams to understand and document key areas for improvement in clinical functionality
- Solicit input from customers, field sales, applications and service personnel regarding product improvements for assigned product lines and develop plans to capitalize on them
- Work closely with Clinical Applications managers to improve competitive outcomes
- Ensure articulation of the organization’s desired vision and brand. Assure consistent communication to all constituencies, both internal and external
Education & Experience
- BA or equivalent. RDMS required
- A minimum of 8 years of ultrasound experience within multiple applications including general imaging, OB/GYN, and cardiac. Previous commercial experience in clinical applications or education preferred
- Demonstrated ability to discern quality in ultrasound images and techniques
- Knowledge and understanding of policies and competitive dynamics in healthcare industry
- Ability to communicate and work effectively with a diverse group of stakeholders including Samsung HQ
- Ability to communicate with engineers, technical support personnel, doctors, clinicians and health care professionals on issues relating to product performance, and the health care industry generally
- Strong presentation skills and the ability to perform clinical and product training to all levels of customers
- Willing to travel overnight
- Valid driving license and satisfactory driving record is mandatory and background and drug testing (pre and post-employment) is required
- Must be a results oriented, team player, people person
- Must be self-driven to optimize performance without t
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